Forward the conversation to a CSA if machine translation is turned off

buerokratt / Machine-Translation-to-Buerokratt

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Forward the conversation to a CSA if machine translation is turned off #26

Open kerlikur opened 1 year ago

kerlikur commented 1 year ago

AS AN End User I WANT TO continue conversation with the CSA if the machine translation is turned off SO THAT I can continue communication

Acceptance Criteria:

[ ] If the institution has turned off machine translation and the End User writes in a different language (other than Estonian), the conversation is immediately directed to the CSA,
[ ] A notification about redirection to CSA will be displayed to End User in chat widget.

turnerrainer commented 1 year ago

@kerlikur this issue needs some more ACs and an update on the user story. Right now, whenever machine translation is turned off, current AC is applied. It can't be correct.

kerlikur commented 1 year ago

@turnerrainer The idea is that if the institution has turned off machine translation and the End User contacts in another language, the conversation is immediately directed to the CSA, because Bürokratt would communicate in Estonian and this conversation has no meaning.

Keron320 commented 1 year ago

Feature is already implemented