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bugsnag / bugsnag-unity

Automatic error reporting for Unity games
https://docs.bugsnag.com/platforms/unity
MIT License
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Android NDK files not being uploaded #763

Closed emrys90 closed 6 months ago

emrys90 commented 8 months ago

I followed the documentation here: https://docs.bugsnag.com/platforms/unity/showing-full-stacktraces/

It's partially working, as after that I do have symbol files uploaded for libOculusXRPlugin.so and libAudioPluginOculusSpatializer.so, but that's all. So it's not uploading the symbols for my own code.

Any ideas why that is? I'm trying to get line numbers to show in the bug reports.

clr182 commented 8 months ago

Hi @emrys90

Thank you for reaching out, could you please provide some further details about your issue:

  1. Which version of Unity are you using to build your project?
  2. Which guide in our documentation are you following to upload your symbols files?
emrys90 commented 8 months ago

Version 2020.3.38f1

I used this one: https://docs.bugsnag.com/platforms/unity/showing-full-stacktraces/#for-projects-using-unity-2019-and-unity-2020

clr182 commented 8 months ago

Hi @emrys90

Currently the plugin expects a folder structure at the location indicated by the sharedObjectPath. Each directory should be named by architecture type. Is this path correct for your project? Any .so files within those folders will be searched for debug information, if the .so file does not contain that it will not be uploaded. Some libraries such as libil2cpp.so and libunity.so do not contain debug information so would not be uploaded. Could you tell me which .so files are you trying to upload? Do they contain debug information?

Additionally, in the meantime, it may be worth suggesting that you upload your mapping files manually using the steps in our documentation here: https://docs.bugsnag.com/api/ndk-symbol-mapping-upload/legacy/#uploading-symbol-mapping-files

emrys90 commented 8 months ago

I don't understand. I don't know what files need to be uploaded. I only followed your tutorial for what needs to be done. All I'm trying to do is have line numbers with the automated bug reports.

clr182 commented 7 months ago

Hi @emrys90

In order to symbolicate your Unity frames you must upload the libunity.so, libmain.so and libil2cpp.so files to BugSnag. These files are output to a zip file called symbols.zip when the Create sumbols.zip option in Player Settings has been set to Debugging and you build your application.

It's worth noting that we have seen some past issues regarding automatically uploading symbol mapping files via the gradle plugin and the version of Unity you are using. While we work on an alternative solution we recommend trying to upload your symbol mapping files manually using the instructions found here https://docs.bugsnag.com/api/ndk-symbol-mapping-upload/legacy/#uploading-symbol-mapping-files

mclack commented 6 months ago

Hi @emrys90

As there hasn't been any activity here for a while, we are now closing this issue.

If you continue to experience any problems, please feel free to reopen this issue, or open a ticket with us directly by contacting support@bugsnag.com.