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builtbybel / ReadySunValley

Replacement for Microsoft PC Health Check app
https://www.builtbybel.com
MIT License
200 stars 21 forks source link

WDDM version not recognized properly #19

Closed akuropka closed 2 years ago

akuropka commented 2 years ago

Hello, the check fails due to recognizing WDDM 1.3 instead of 3.0. However, the 3.0 driver is installed... Btw the notebook has a 17.3 inch display (used as main), second display is 21.5 inch. Keep up the good work!

20210710_180315_ReadySunValley_x64

20210710_180802_dxdiag

Belim commented 2 years ago

hey, can you check this ReadySunValley_x64.zip ? :smiley:

Belim commented 2 years ago

btw, did you maybe use the app instance including dxv.txt file from another machine? please delete the dxv.txt file and run a fresh check... versioning of wddm must work šŸ˜

akuropka commented 2 years ago

20210711_150748_dwm 20210711_150819_ReadySunValley_x64 Started directly out of zip anywhere test it anywhere before. Result is the same. Btw it hangs for some time inbetween and writes initially that no TPM is found.

Belim commented 2 years ago

please upload your dxdiag config as txt-file.

how-to https://support.microsoft.com/en-us/windows/open-and-run-dxdiag-exe-dad7792c-2ad5-f6cd-5a37-bf92228dfd85

Btw it hangs for some time inbetween and writes initially that no TPM is found.

i am amazed at this. you have a super machine :grin: the hangup comes from reading the dxdiag information. i wonder how big the file actually is now. it should not weigh more than 100 kb normally

akuropka commented 2 years ago

Indeed the progress bar of DxDiag takes some time... ~7-8 seconds, fits with your app. DxDiag.txt

Belim commented 2 years ago

I have fed your dxdiag file on my machine and the readout of wddm 3.0 works flawlessly ReadySunValley_Trb9ohFxsb

please open the dxv.txt file generated by ReadySunValley (its in the install directory of app itself) and search for "Driver Model:" and check if the version wddm 3.0 is really noted here

Do you use the 64 bit version of ReadySunValley? if so, then check again with this version that explicitly takes the 64-bit ReadySunValley_x64.zip version of dxdiag

akuropka commented 2 years ago

dxv.txt I'm no specialist of reading those details but there is one time 1.3 (which is a duplicate of the later one?) and twice 3.0.

I used the x64 version...

Belim commented 2 years ago

you have to graphic cards installed

ReadySunValley gets the first gpu and its an UHD Graphics 620 with wddm 1.3. this is the right one as it is your primary gpu

the second occurrence of wddm version 3.0 is incorrect anyway. it does not report the DDI Version (unknown) and this is the version your display driver is using you can check this two lines

DDI Version: Unknown
Feature Levels: Unknown

the third occurrence of wddm 3.0 is for your second integrated gpu here an NVIDIA GeForce 930MX. currently there is no check of more than one gpu. maybe i will add something in a future version but currently there is no fix for this

akuropka commented 2 years ago

Both are compatible and have 3.0 drivers installed. Donā€™t know whatā€™s wrong, just wanted to bring this to your attentionā€¦