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builtbybel / ThisIsWin11

The real PowerToys for Windows 11
https://www.builtbybel.com/apps/thisiswin11
MIT License
5.17k stars 338 forks source link

can't use fingerprint . win 11. #120

Open ghost opened 2 years ago

ghost commented 2 years ago

image i really dont know why this happened i was using fingerprint for while . and this happens . any solution pls

here is some information driver on laptop image

mrutyunjayan commented 2 years ago

I have my windows hello not working after running the application as well

benzBrake commented 2 years ago

run gpedit.msc

Computer Configuration\Administrative Templates\windows Components\Biometrics\Allow Biometrics Configure it as "Enabled" Computer Configuration\Administrative Templates\windows Components\Biometrics\Allow users to log in using biometrics Configure it as "Enabled" Computer Configuration\Administrative Templates\windows Components\Biometrics\Allow domain users to log in using biometrics Configure it as "Enabled"

And you will find windows hello work

galahad22 commented 2 years ago

same here, windows hello stopped working after using ThisIsWin11. Unfortunately, reactivating via App does not help. reactivating the three keys via gpedit.msc does not help either.

*edit: setting HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Biometrics to 1 finally reactivated Windows Hello

Nebby-56 commented 2 years ago

run gpedit.msc

Computer Configuration\Administrative Templates\windows Components\Biometrics\Allow Biometrics Configure it as "Enabled" Computer Configuration\Administrative Templates\windows Components\Biometrics\Allow users to log in using biometrics Configure it as "Enabled" Computer Configuration\Administrative Templates\windows Components\Biometrics\Allow domain users to log in using biometrics Configure it as "Enabled"

And you will find windows hello work

Tried this didn't work for me image

IvoMiranda commented 2 years ago

@galahad22 solution worked for me although I needed to remove and add my fingers again

trueChoan commented 2 years ago

After edit the gpedit you have to run gpupdate to update the setting and reboot

Arvnd147 commented 2 years ago

same here, windows hello stopped working after using ThisIsWin11. Unfortunately, reactivating via App does not help. reactivating the three keys via gpedit.msc does not help either.

*edit: setting HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Biometrics to 1 finally reactivated Windows Hello

This helped me to restore Windows Hello. Thank you for your support

moooooooooooooooooooooooooooooooooo commented 1 year ago

I'm also facing a problem regarding the fingerprint scanner stopped working after using ThisIsWin11. Please provide a solution.

rfjohnso commented 1 year ago

run gpedit.msc

Computer Configuration\Administrative Templates\windows Components\Biometrics\Allow Biometrics Configure it as "Enabled" Computer Configuration\Administrative Templates\windows Components\Biometrics\Allow users to log in using biometrics Configure it as "Enabled" Computer Configuration\Administrative Templates\windows Components\Biometrics\Allow domain users to log in using biometrics Configure it as "Enabled"

And you will find windows hello work

Tried this didn't work for me image

Also, make sure to reboot after you change the registry key for this fix to work

chrisb22 commented 1 year ago

I did the gpedit of the 3 values above and ran the gpupdate command Then I did the regedit from above. Then I rebooted.
At this point the scanner responds at login but doesn't recognize my previously stored fingerprints. I then went into settings and added a new finger that wasn't previously in the system. Once I did that everything works fine including all the previous stored fingerprints. Hope this helps in clarity.