bullhorn / career-portal

A Bullhorn Platform SDK app that allows candidates to search for and apply to jobs.
https://bullhorn.github.io/career-portal/
MIT License
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UTM cut-off when it lands on the jobpost vacancy page (OSCP) #505

Open JJ12345689 opened 1 year ago

JJ12345689 commented 1 year ago

INSERT SHORT DESCRIPTION EXPLAINING THE HIGH-LEVEL REASON FOR THE NEW ISSUE HERE.

Current behavior

Hello team Bullhorn,

We have a problem with tracking our visitors coming from jobboards that has utm codes and source utm codes. See message translated in English from our multiposter Vonq tool: We also asked our web developers if this is caused by our website but this is not the case. See second message from our webdevelopers. That means we cannot track the applications from which job boards they are coming from because we are going to sponsor the paid ads.

Hi,

On our side, we took a look at the tracking in combination with the Job Post environment. As it turned out yesterday, the UTM code is cut off when someone lands. However, this happens on your domain (vacatures.recolo.nl). So we can't see what exactly is causing this.

-

Steps to replicate behavior

A recent vacancy:

A random vacancy on a random job board https://www.adzuna.nl/details/3807877004

  1. Click on the vacancy

This is sent along from VONQ and Adzuna: https://vacatures.recolo.nl/?utm_source=adzuna&utm_medium=Aggregator&utm_campaign=VONQ&igbTracker=669240057#/jobs/511

  1. Check URL bar: you see the utm disappears

Eventually the UTM code falls off on your website, so that less/nothing is measured: https://vacatures.recolo.nl/#/jobs/511

Screenshots

Current

Expected

pbearne commented 1 year ago

Hi All,

The JS doesn't handle the UTM passed in, only code set in the config file.

If this is a must-have, then you may need to look for a solution from a Bullhorn Partner https://www.bullhorn.com/marketplace/?search=wordpress#archive-cards

I can confirm that Matador Jobs does support passing the UTM etc.

Paul

JJ12345689 commented 1 year ago

Hello Paul,

Thank you. Is there a way to fix this in the OSCP API by a webdeveloper? without a Bullhorn Partner plugin because of the extra monthly costs? We want only to fix the url utm cutoff. If so, do you have any advice how to instruct this fix to a webdeveloper and where to focus in the code?

Via Bullhorn support ticket i get this answer:

I took a look at your previous ticket regarding UTM codes, Bullhorn does not currently have any functionality to use UTM codes. You could have a look at our marketplace partner list and see if anyone would be able to assist with your goal: https://www.bullhorn.com/marketplace/partner-listing/ .

If you cannot find anything on there, you might be able to achieve this via API, for that you would need a web developer on your end to set this up and make it work. They might also reach out to via our developer forum to get assistance: https://supportforums.bullhorn.com/

Met vriendelijke groet,

Jarus Jan Crisostomo Aanwezig op woensdag

http://www.recolo.nl Recolo | Damrak 68-B, 1012 LM – Amsterdam https://goo.gl/maps/MpAznaxz4jC2

T 020 - 3446300 <+020-3446300> | www.recolo.nl | @.***

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Op do 5 jan. 2023 om 16:13 schreef Paul Bearne @.***>:

Hi All,

The JS doesn't handle the UTM passed in, only code set in the config file.

If this is a must-have, then you may need to look for a solution from a Bullhorn Partner https://www.bullhorn.com/marketplace/?search=wordpress#archive-cards

I can confirm that Matador Jobs does support passing the UTM etc.

Paul

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pbearne commented 1 year ago

Hi Jarus

I don't think it can be fixed in OSCP :-( Matador will help in a lot more ways than just fixing the UTM Reach out for demo

Paul@matadorjobs.com