Unable to import: "Error getting field map settings"

bullhorn / dataloader-app

Desktop App for quickly importing CSV data into your Bullhorn CRM

5 stars 1 forks source link

Unable to import: "Error getting field map settings" #2

Closed allisonvsp closed 3 years ago

allisonvsp commented 4 years ago

Hello, I'm helping a client with their dataloader access. I downloaded the latest dataloader version (2.2.1) for some tests. I fill out all required information. When I click 'check credentials' it says - login validated. But when I go on to load a very simple test csv for a candidate import, I get the following error: image (1)

So far I've tried:

Reset the user password
Checking all required settings for the REST API keys
Re-saved the user type created

The username that's being tested with is: broadwick.dataloader

Whatever I try I can't seem to get past that error. Any advice?

ndickerson commented 3 years ago

Has this worked before, or has it always has this issue? Does this happen with any input file, or only certain input files?

ndickerson commented 3 years ago

Closing this for now since I believe this was an isolated login issue. Feel feel to reopen the issue if this is still ongoing.

ndickerson commented 3 years ago

Re-opening. Found the bug - fixing it in a release today.

ndickerson commented 3 years ago

Fixed - releasing the newest version with this fix in it now: https://github.com/bullhorn/dataloader-app/releases

jchrister-acr commented 3 years ago

Hi @ndickerson , good morning. I'm using v2.4.0 which I believe is the latest release, and encountered this error again - error field map settings I've tried with two different api logins, both of which validate but then encounter this same error, and tried with a few different CSV files. (As an aside - even though it's candidate data, the dataloader always seems to recognize it as a different record type. Don't know if that's relevant or not) Do you have any additional suggestions?