bumbeishvili
commented
1 month ago Hi, when exporting the chart, we are trying to load images as data URLs (base 64) and probably that's where problem happens.
Most probably problem happens here.
But of course I'll need interactive reproduced sample to understand what's happening
Hello Folks!
Can anyone help me out, as I am facing issue while downloading Organization chart which has profile images coming from AWS S3 bucket?
So here is code I am using for download org. chart.
const downloadOrgChart = async () => { try { // setIsDownloading(true); await chart.exportImg({ full: true, save: false, onLoad: (base64) => { let link = document.createElement('a'); link.href = base64; // Append timestamp to URL link.download =${companyName}-organization-chart+ '.png'; // Set the image name with an extension link.click(); // Trigger the download // setIsDownloading(false); } }); } catch (error) { console.log('error: ', error); // setIsDownloading(false); } finally { // setIsDownloading(false); } };We have added CORS policy in aws s3 bucket. But still facing issue with profile image missing in downloaded org chart. Please refer attached screenshot.
Your help is appreciated Thanks!