Account Balance cant be pulled anymore

[forReason]

dont know if the issue is on okx side. I cannot pull the accout balance anymore. All fields are null, except for total equity, which is 0.000000000638

I checked the raw response which is the same, So I do not think it is a serialisation issue

{\"code\":\"0\",\"data\":[{\"adjEq\":\"\",\"borrowFroz\":\"\",\"details\":[],\"imr\":\"\",\"isoEq\":\"\",\"mgnRatio\":\"\",\"mmr\":\"\",\"notionalUsd\":\"\",\"ordFroz\":\"\",\"totalEq\":\"0.00000000638\",\"uTime\":\"1709155590789\",\"upl\":\"\"}],\"msg\":\"\"}"

[burakoner]

Hi. I've just tried to get balances and succeed. details field must return asset balance details you it is empty in your case. Maybe the problem is your low balance. I have a similar account and response is below

{"code":"0","data":[{"adjEq":"","borrowFroz":"","details":[{"availBal":"0.843","availEq":"0.843","borrowFroz":"","cashBal":"0.843","ccy":"SATS","crossLiab":"","disEq":"0.000000288756162","eq":"0.843","eqUsd":"0.00000048126027","fixedBal":"0","frozenBal":"0","imr":"0","interest":"","isoEq":"0","isoLiab":"","isoUpl":"0","liab":"","maxLoan":"","mgnRatio":"","mmr":"0","notionalLever":"0","ordFrozen":"0","rewardBal":"0","smtSyncEq":"0","spotInUseAmt":"","spotIsoBal":"0","stgyEq":"0","twap":"0","uTime":"1706854816154","upl":"0","uplLiab":""}],"imr":"","isoEq":"0","mgnRatio":"","mmr":"","notionalUsd":"","ordFroz":"","totalEq":"0.00000048126027","uTime":"1709206663475","upl":""}],"msg":""}

I guess there is a display limit between your balance and my balance

[forReason]

issue has been resolved. My account has been locked due to missing verification. During this process, all funds have been transferred from trading to funding account