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burkybang / SuiteAdvanced-Feedback

NetSuite Advanced Feedback
https://burkybang.com/SuiteAdvanced
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Entire NetSuite Header disappearing when disabling SuiteAdvanced for an account #101

Closed brisimmons105 closed 1 year ago

brisimmons105 commented 1 year ago

Describe the bug A clear and concise description of what the bug is.

Answer: Entire NetSuite header is hidden when disabling SuiteAvanced for a specific account.

How to reproduce Describe steps to reproduce the behavior. Example:

  1. Go to URL
  2. Click on....
  3. Scroll down to....
  4. See error

Answer:

  1. _Choose 'Disabled for this Account' from the SuiteAdvanced menu bar
  2. _Watch header disappear

Expected behavior A clear and concise description of what you expected to happen.

Answer: The header to stay there, and SuiteAdvanced to be disabled for the account.

Screenshots If applicable, add screenshots to help explain your problem.

Answer:

Additional context Add any other context about the problem here.

Answer:

burkybang commented 1 year ago

I'm unable to reproduce this. Which version of NetSuite and SuiteAdvanced are you on?

brisimmons105 commented 1 year ago

Sandbox account, NetSuite (Edition: United States) Release 2023.2 SuiteAdvanced v28.2.0

burkybang commented 1 year ago

I still cannot reproduce the issue. Please email me at support@suiteadvanced.com to schedule a meeting, so I can investigate in your browser.

burkybang commented 1 year ago

Thanks for meeting with me.

It seems the workaround mentioned in this other issue also applies to this issue.

https://github.com/burkybang/SuiteAdvanced-Feedback/issues/103#issuecomment-1758585783