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burkybang / SuiteAdvanced-Feedback

NetSuite Advanced Feedback
https://burkybang.com/SuiteAdvanced
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Issues Restarting Subscription #177

Closed HunterJacobs closed 2 months ago

HunterJacobs commented 2 months ago

Describe the bug A clear and concise description of what the bug is.

Answer: When trying to re-activate my subscription I get the following page.

image

How to reproduce Describe steps to reproduce the behavior. Example:

  1. Go to URL
  2. Click on....
  3. Scroll down to....
  4. See error

Answer:

  1. Netsuite Home Page logged in
  2. Click on suite advanced chrome addon
  3. Make sure you stopped your subscription way prior (like a month ago)
  4. Update your payment method
  5. Wont let me pay but says last payment was today :(

Expected behavior A clear and concise description of what you expected to happen.

Answer: Be able to pay and renew subscription

Screenshots If applicable, add screenshots to help explain your problem.

Answer: Above image

Additional context Add any other context about the problem here.

Answer:

HunterJacobs commented 2 months ago

Update, had to log out, purchase the subscription then it was fine

burkybang commented 2 months ago

Glad you got it figured out!