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burkybang / SuiteAdvanced-Feedback

NetSuite Advanced Feedback
https://burkybang.com/SuiteAdvanced
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File Cabinet Issue #184

Closed BillGriffin55 closed 2 months ago

BillGriffin55 commented 2 months ago

Describe the bug When I open the file cabinet, I get a page unresponsive message image

Answer:

How to reproduce go to Documents > FIles->File cabinet

Answer:

Expected behavior A clear and concise description of what you expected to happen.

Answer: Should open FIle Cabinet

Screenshots If applicable, add screenshots to help explain your problem.

Answer:

Additional context Add any other context about the problem here.

Answer:

burkybang commented 2 months ago

Thank you for reporting an issue!

I use the File Cabinet extremely often, and I don't experience this. I wonder what's different about your side. 🤔

Do you have any other NetSuite extensions that could be interfering?

BillGriffin55 commented 2 months ago

Let me try to disable the NS addins I have to narrow down which one it is. A couple I no longer need since your product has the same functionality.

From: Adam Smith @.> Sent: Wednesday, September 11, 2024 3:18 PM To: burkybang/SuiteAdvanced-Feedback @.> Cc: William Griffin @.>; Author @.> Subject: Re: [burkybang/SuiteAdvanced-Feedback] File Cabinet Issue (Issue #184)

CAUTION: This email originated from outside of the organization. Please verify sender before proceeding.

Thank you for reporting an issue!

I use the File Cabinet extremely often, and I don't experience this. I wonder what's different about your side. 🤔

Do you have any other NetSuite extensions that could be interfering?

— Reply to this email directly, view it on GitHubhttps://github.com/burkybang/SuiteAdvanced-Feedback/issues/184#issuecomment-2344520660, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BLHA7HCYO6KS242YNEHSUALZWCJPXAVCNFSM6AAAAABOBT4NCSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNBUGUZDANRWGA. You are receiving this because you authored the thread.Message ID: @.**@.>>

BillGriffin55 commented 2 months ago

Adam,

Could it be the number of folders I have in the FC? I have 2 instances one has 14 and it works fine. The one that is failing has 2269 folders

Bill

From: Adam Smith @.> Sent: Wednesday, September 11, 2024 3:18 PM To: burkybang/SuiteAdvanced-Feedback @.> Cc: William Griffin @.>; Author @.> Subject: Re: [burkybang/SuiteAdvanced-Feedback] File Cabinet Issue (Issue #184)

CAUTION: This email originated from outside of the organization. Please verify sender before proceeding.

Thank you for reporting an issue!

I use the File Cabinet extremely often, and I don't experience this. I wonder what's different about your side. 🤔

Do you have any other NetSuite extensions that could be interfering?

— Reply to this email directly, view it on GitHubhttps://github.com/burkybang/SuiteAdvanced-Feedback/issues/184#issuecomment-2344520660, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BLHA7HCYO6KS242YNEHSUALZWCJPXAVCNFSM6AAAAABOBT4NCSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNBUGUZDANRWGA. You are receiving this because you authored the thread.Message ID: @.***>

burkybang commented 2 months ago

Yes, I suppose that could affect it. I'll see if I can reproduce that issue. Can you send a screenshot of the page that is causing the issue? You can disable SuiteAdvanced first. Please show the full page and blur any private information. This should give me all the details I need to reproduce the issue, so that I can work on fixing it.

BillGriffin55 commented 2 months ago

Adam,

Here are screen shots with SuiteAdvanced enabled and disabled also, If I click on a subset of the file cabinet (images) It just takes a very long time to display the 858 images but is does not give the unresponsive error.

Bill

@.***

@.***

From: Adam Smith @.> Sent: Monday, September 16, 2024 3:43 PM To: burkybang/SuiteAdvanced-Feedback @.> Cc: William Griffin @.>; Author @.> Subject: Re: [burkybang/SuiteAdvanced-Feedback] File Cabinet Issue (Issue #184)

CAUTION: This email originated from outside of the organization. Please verify sender before proceeding.

Yes, I suppose that could affect it. I'll see if I can reproduce that issue. Can you send a screenshot of the page that is causing the issue? You can disable SuiteAdvanced first. Please show the full page and blur any private information. This should give me all the details I need to reproduce the issue, so that I can work on fixing it.

— Reply to this email directly, view it on GitHubhttps://github.com/burkybang/SuiteAdvanced-Feedback/issues/184#issuecomment-2353772446, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BLHA7HAP73HAU6ATCAUSFODZW4YEXAVCNFSM6AAAAABOBT4NCSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNJTG43TENBUGY. You are receiving this because you authored the thread.Message ID: @.**@.>>

burkybang commented 2 months ago

The attachments did not come through. You may need to manually upload them to the GitHub issue: #184

BillGriffin55 commented 2 months ago

Pic2

BillGriffin55 commented 2 months ago

pic1

burkybang commented 2 months ago

Is an automation creating those folders in your File Cabinet root? I would consider organizing those into subfolders. Even without SuiteAdvanced, that looks like a pain to work with. Normally you want as few folders as possible in your root.

BillGriffin55 commented 2 months ago

I inherited this mess. We are actually moving to a new instance, so the problem doesn’t (and wont) exist there.

Thanks Bill

From: Adam Smith @.> Sent: Wednesday, September 18, 2024 4:47 PM To: burkybang/SuiteAdvanced-Feedback @.> Cc: William Griffin @.>; State change @.> Subject: Re: [burkybang/SuiteAdvanced-Feedback] File Cabinet Issue (Issue #184)

CAUTION: This email originated from outside of the organization. Please verify sender before proceeding.

Is an automation creating those folders in your File Cabinet root? I would consider organizing those into subfolders. Even without SuiteAdvanced, that looks like a pain to work with. Normally you want as few folders as possible in your root.

— Reply to this email directly, view it on GitHubhttps://github.com/burkybang/SuiteAdvanced-Feedback/issues/184#issuecomment-2359374289, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BLHA7HEJASUSEXDY6TWE4ULZXHRDPAVCNFSM6AAAAABOBT4NCSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNJZGM3TIMRYHE. You are receiving this because you modified the open/close state.Message ID: @.**@.>>

burkybang commented 2 months ago

Oh fantastic. So happy for you 😃