I was using the MGC initial v6.5.x. I upgraded to the latest release (6.9.14.1) today. Since then I have been unable to access the database. The software will not accept my username and password. I attempted to use the "forgot password" function and get a "Invalid length for a Base-64 char array or string.
As a test, I installed the most recent version on a different computer with a clean install. Without making any other changes, I activated the security function and set a username, password and phrase. I exited the software and re-entered. The software would not accept my just created username and password.
I was using the MGC initial v6.5.x. I upgraded to the latest release (6.9.14.1) today. Since then I have been unable to access the database. The software will not accept my username and password. I attempted to use the "forgot password" function and get a "Invalid length for a Base-64 char array or string.
As a test, I installed the most recent version on a different computer with a clean install. Without making any other changes, I activated the security function and set a username, password and phrase. I exited the software and re-entered. The software would not accept my just created username and password.
How can I access my data?
Originally posted by @jimsaville in https://github.com/burnsoftnet/burnsoftnet.github.io/discussions/2