Fatal Error:BlazingStars could not find the pokerstars preferences

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What steps will reproduce the problem?
1.Just Opening
2.
3.

What is the expected output? What do you see instead?

What version of the product are you using? On what operating system?

The latest

Please provide any additional information below.

Original issue reported on code.google.com by spinf...@googlemail.com on 8 Apr 2010 at 10:30

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That's pretty much as I expected (see Issue 61).  Steve, you wrote this code 
for the
most part;  have you been seeing issues like this with PC?  Did Stars do 
something to
their preferences lately?

Spinflut, for your side of it, do you have an unusual installation?  Did you 
move the
preferences file? It should be in ~/Library/Preferences, and it should be called
com.pokerstars.user.ini.  

Original comment by steven.h...@gmail.com on 8 Apr 2010 at 1:36

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Steven, I've had no recent Poker Copilot problems with the PokerStars 
preferences. I can't immediately think of 
any suspicious cause for this problem.

Original comment by steve.mc...@gmail.com on 8 Apr 2010 at 10:31

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I have the same problem with the newest version as well. I installed Pokerstars
normally without moving any files around.

Original comment by boldn...@yahoo.com on 9 Apr 2010 at 4:34

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boldbet,

Can you verify for me that the file 
~/Library/Preferences/com.pokerstars.user.ini
exists? 

Original comment by steven.h...@gmail.com on 9 Apr 2010 at 4:41

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That is so weird. My computer at work has the file com.pokerstars.user.ini but 
my
home computer which I play poker all the time doesn't have that file.  I don't 
see
how/why it's missing from my home computer.  I don't think I did anything 
differently
when I installed both Pokerstars clients.  Only thing different is the time I
installed them.

Original comment by boldn...@yahoo.com on 9 Apr 2010 at 7:15

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You might try doing a Spotlight for it, though I'm not sure if Spotlight indexes
system folders like ~/Library.  If you can't find it, you might try 
re-installing the
client to see if that solves the problem.

Original comment by steven.h...@gmail.com on 9 Apr 2010 at 9:18

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@boldbet,

make sure you looked in
/Users/[your home folder]/Library/Preferences/com.pokerstars.user.ini

and not in

/Library/Preferences/

Both folders exist on your computer.

If /Users/[your home folder]/Library/Preferences/com.pokerstars.user.ini 
doesn't exist then Poker Copilot 
won't work on PokerStars. And you are still using Poker Copilot, right? :-) If 
so the file must be lurking 
there somewhere!

Original comment by steve.mc...@gmail.com on 10 Apr 2010 at 9:28

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Thanks Steve, indeed I was looking at the wrong folder :)  So the file is there
 but I still get the fatal error.

Original comment by boldn...@yahoo.com on 10 Apr 2010 at 2:18

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BTW here what the error say.

Fatal error: BlazingStars coud not find PokerStars preferences file at
/Users/name/Library/Preferences/com.pokerstars.user.ini.

Without this file, BlazingStars cannot determine the theme in use by PokerStars;
BlazingStars will now quit.

Original comment by boldn...@yahoo.com on 10 Apr 2010 at 2:20

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@BoldBet, (and Steven)

I suspect one of three things:

1) Does your user name on your computer have a space or something 
non-alphabetic character?
eg /Users/My User Name With Spaces/...

2) Possibly a permissions problem, where BlazingStars can find 
/Users/name/Library/Preferences/com.pokerstars.user.ini but can't open it

3) The error is not really that the preferences file can't be found, but that 
some other error occurred and 
BlazingStars misinterpreted it as file not found.

The newly added crash reporter will be immensely useful in helping with this 
cases.

Original comment by steve.mc...@gmail.com on 10 Apr 2010 at 3:06

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Hmm.  If it's a permissions problem, perhaps I can test that?  The weird 
username
thing might be a bigger problem - I'll look into that if I can.  Boldbet, does 
any of
this ring true for you?

Original comment by steven.h...@gmail.com on 11 Apr 2010 at 6:46

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I have read/right permission to that file when I view "get info".  My computer
username is 1 word and all alphabetic characters. But my pokerstars screen name 
is 3
words with spaces if that matters.

Original comment by boldn...@yahoo.com on 12 Apr 2010 at 6:29

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This has been fixed for me after I installed the new stars update.

Thanks

Original comment by boldn...@yahoo.com on 15 Apr 2010 at 6:51

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Original comment by steven.h...@gmail.com on 16 Apr 2010 at 6:22

• Changed state: Fixed

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I am having the exact same problems as @boldbet, same error message.

I installed BlazingStars and setup my preferences and everything worked great. 
Upon closing Pstars and 
starting a whole new session later, the error has kept popping up. 

I reinstalled both programs, hasn't worked. 

I can locate the file in the correct location.

Any guesses?

BTW, awesome software!

Original comment by Jesse.Bi...@gmail.com on 30 May 2010 at 2:14

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Jesse,

Did you look at the suggestions by Steve McLeod in comment #10?  Failing that, 
you
could try repairing permissions (Applications->Utilities->Disk Utility). 
Unfortunately, that's my last idea for the moment, because I can't replicate the
problem here to solve it.

Original comment by steven.h...@gmail.com on 30 May 2010 at 2:27

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Steve,
Thanks for the quick response. 

I did a disk permission repair, still doesn't work. I have updated and 
reinstalled both programs...

I can't figure out why it would work the first time, then stop working?

Any crash reporter coming out so I can send you the data?

Jesse

Original comment by Jesse.Bi...@gmail.com on 31 May 2010 at 5:04