iOS only | Weird issue video not playing in video.js but does if native player is also started

[Hideman85]

Hi @brion I'm still investigating what issue I having with the video playing on iOS and this is very strange.

Taking my sample I really do not understand what is going on and really need your help on this.

Simple video of the issue:

Reproduction:

Use that link for the preview only on mobile https://codepen.io/Hideman85/full/GRExVGN

• First case:
  • Click on "Play videojs"
  • Then start the video on the player
  • The video does not play but you can seek and get the frame decoded
• Second case:
  • Refresh the page
  • Click on "Play native"
  • The native element only is added and the video plays normally
  • Click on "Play videojs"
  • Then start the vide on the player
  • The video somehow is playing well too

What do you think could cause this weird behavior? And why only on iOS safari & chrome (desktop safari is playing fine, desktop chrome & firefox fine too and android is also fine)

I would really appreciate some light on that issue.

Thank you in advance.

[Hideman85]

Hi @brion, sorry for "spamming" but I really need some help on this, our clients depends on your feedback. I dug down into the library, but I really don't get what can causing this issue.

[Hideman85]

@brion any idea?

[bvibber]

I don’t understand, what seems to be the problem? Video plays fine on iPadOS 15 here.

[Hideman85]

I did not tried on iPad but it does not work on iPhone at least the one I tried (iPhone 7 & 8). What is surprising is it is working when we have both player so I'm wondering is there anything that could break the playing loop?

[Hideman85]

@brion have you got a look at it?

[Hideman85]

Hi @brion hope you're well, I'm wondering if you had a look to that issue, fortunately we don't have that much users using it on non supported devices but it has be reported to us multiple time and we need to get back to them.

[bvibber]

Sorry, I can't reproduce your bug. It plays fine on my iPhone 13 and my iPhone X.

[Hideman85]

The videojs player is working for you? I would need to have a look again but I remember when I tried it was 50/50 and we got multiple of our client complaining it does not work :slightly_frowning_face: I would love to know what we could do for solving this issue currently we abandoned this feature because of the stability