Problem with V4.2.8

[alsolaim94]

What issue do you have? Please be as thorough and explicit as possible.

All devices disappear from Home kit after the update for V4.2.8

Details of your setup.

• Do you use (1) Homebridge UI-X (2) Homebridge CLI or (3) HOOBS?

HOOBS

• Which version of Homebridge/HOOBS do you have?

V4.2.8

• Which platform do you run Homebridge/HOOBS on (e.g. Raspberry Pi/Windows/HOOBS Box)? Please also mention your version of Node.js/NPM if known.

HOOBS Box Node version 16.17.1

• Which version of this plugin (homebridge-ewelink) do you have? Has the issue started since upgrading from a previous version?

V10.0.1

• Which eWeLink devices do you have that are causing issues? Please include product models if applicable.

Please paste any relevant logs below.

10/4/2022, 7:56:30 PMeWeLink BridgeeWeLinkInitialising plugin v10.1.0 | System linux | Node v16.17.1 | HB v1.5.0 | HAPNodeJS v0.10.2...
10/4/2022, 7:56:30 PMeWeLink BridgeeWeLinkPlugin initialised. Setting up accessories....
10/4/2022, 7:56:30 PMeWeLink BridgeBridge is running on port 51826.
10/4/2022, 7:56:31 PMeWeLink BridgeeWeLinkWARNINGUnable to reach eWeLink, retrying in 30 seconds [login() - EAI_AGAIN].
10/4/2022, 7:56:31 PMeWeLink Bridge 2Loaded plugin 'homebridge-ewelink'
10/4/2022, 7:56:31 PMeWeLink Bridge 2Loading 1 platforms...
10/4/2022, 7:56:31 PMeWeLink Bridge 2eWeLinkInitialising plugin v10.1.0 | System linux | Node v16.17.1 | HB v1.5.0 | HAPNodeJS v0.10.2...
10/4/2022, 7:56:31 PMeWeLink Bridge 2eWeLinkPlugin initialised. Setting up accessories....
10/4/2022, 7:56:31 PMeWeLink Bridge 2Bridge is running on port 51846.
10/4/2022, 7:56:31 PMeWeLink Bridge 2eWeLinkWARNINGUnable to reach eWeLink, retrying in 30 seconds [login() - EAI_AGAIN].
10/4/2022, 7:57:01 PMeWeLink BridgeeWeLinkWARNINGUnable to reach eWeLink, retrying in 30 seconds [login() - EAI_AGAIN].
10/4/2022, 7:57:01 PMeWeLink Bridge 2eWeLinkWARNINGUnable to reach eWeLink, retrying in 30 seconds [login() - EAI_AGAIN].
10/4/2022, 7:57:31 PMeWeLink BridgeeWeLinkWARNINGUnable to reach eWeLink, retrying in 30 seconds [login() - EAI_AGAIN].
10/4/2022, 7:57:31 PMeWeLink Bridge 2eWeLinkWARNINGUnable to reach eWeLink, retrying in 30 seconds [login() - EAI_AGAIN].
10/4/2022, 7:57:38 PMWARNINGplugin site unavailable
10/4/2022, 7:57:54 PMWARNINGplugin site unavailable
10/4/2022, 7:58:01 PMeWeLink BridgeeWeLinkWARNINGUnable to reach eWeLink, retrying in 30 seconds [login() - EAI_AGAIN].
10/4/2022, 7:58:01 PMeWeLink Bridge 2eWeLinkWARNINGUnable to reach eWeLink, retrying in 30 seconds [login() - EAI_AGAIN].
10/4/2022, 7:58:10 PMWARNINGplugin site unavailable
10/4/2022, 7:58:31 PMeWeLink BridgeeWeLinkWARNINGUnable to reach eWeLink, retrying in 30 seconds [login() - EAI_AGAIN].
10/4/2022, 7:58:32 PMeWeLink Bridge 2eWeLinkWARNINGUnable to reach eWeLink, retrying in 30 seconds [login() - EAI_AGAIN].
10/4/2022, 7:59:01 PMeWeLink BridgeeWeLinkWARNINGUnable to reach eWeLink, retrying in 30 seconds [login() - EAI_AGAIN].
10/4/2022, 7:59:02 PMeWeLink Bridge 2eWeLinkWARNINGUnable to reach eWeLink, retrying in 30 seconds [login() - EAI_AGAIN].
10/4/2022, 7:59:31 PMeWeLink BridgeeWeLinkWARNINGUnable to reach eWeLink, retrying in 30 seconds [login() - EAI_AGAIN].
10/4/2022, 7:59:32 PMeWeLink Bridge 2eWeLinkWARNINGUnable to reach eWeLink, retrying in 30 seconds [login() - EAI_AGAIN].
10/4/2022, 7:59:50 PMWARNINGplugin site unavailable
10/4/2022, 7:59:53 PMWARNINGunhandled rejection: Error: getaddrinfo EAI_AGAIN dl.hoobs.org
10/4/2022, 7:59:53 PMWARNINGplugin site unavailable
10/4/2022, 8:00:01 PMeWeLink BridgeeWeLinkWARNINGUnable to reach eWeLink, retrying in 30 seconds [login() - EAI_AGAIN].
10/4/2022, 8:00:02 PMeWeLink Bridge 2eWeLinkWARNINGUnable to reach eWeLink, retrying in 30 seconds [login() - EAI_AGAIN].
10/4/2022, 8:00:31 PMeWeLink BridgeeWeLinkWARNINGUnable to reach eWeLink, retrying in 30 seconds [login() - EAI_AGAIN].
10/4/2022, 8:00:32 PMeWeLink Bridge 2eWeLinkWARNINGUnable to reach eWeLink, retrying in 30 seconds [login() - EAI_AGAIN].
10/4/2022, 8:01:01 PMeWeLink BridgeeWeLinkWARNINGUnable to reach eWeLink, retrying in 30 seconds [login() - EAI_AGAIN].
10/4/2022, 8:01:02 PMeWeLink Bridge 2eWeLinkWARNINGUnable to reach eWeLink, retrying in 30 seconds [login() - EAI_AGAIN].
10/4/2022, 8:01:31 PMeWeLink BridgeeWeLinkWARNINGUnable to reach eWeLink, retrying in 30 seconds [login() - EAI_AGAIN].
10/4/2022, 8:01:32 PMeWeLink Bridge 2eWeLinkWARNINGUnable to reach eWeLink, retrying in 30 seconds [login() - EAI_AGAIN].
10/4/2022, 8:02:01 PMeWeLink BridgeeWeLinkWARNINGUnable to reach eWeLink, retrying in 30 seconds [login() - EAI_AGAIN].
10/4/2022, 8:02:02 PMeWeLink Bridge 2eWeLinkWARNINGUnable to reach eWeLink, retrying in 30 seconds [login() - EAI_AGAIN].
10/4/2022, 8:02:31 PMeWeLink BridgeeWeLinkWARNINGUnable to reach eWeLink, retrying in 30 seconds [login() - EAI_AGAIN].
10/4/2022, 8:02:32 PMeWeLink Bridge 2eWeLinkWARNINGUnable to reach eWeLink, retrying in 30 seconds [login() - EAI_AGAIN].
10/4/2022, 8:03:01 PMeWeLink BridgeeWeLinkWARNINGUnable to reach eWeLink, retrying in 30 seconds [login() - EAI_AGAIN].
10/4/2022, 8:03:02 PMeWeLink Bridge 2eWeLinkWARNINGUnable to reach eWeLink, retrying in 30 seconds [login() - EAI_AGAIN].
10/4/2022, 8:03:12 PMWARNINGplugin site unavailable
10/4/2022, 8:03:16 PMWARNINGplugin site unavailable
10/4/2022, 8:03:16 PMWARNINGplugin site unavailable
10/4/2022, 8:03:16 PMWARNINGplugin site unavailable
10/4/2022, 8:03:31 PMeWeLink BridgeeWeLinkWARNINGUnable to reach eWeLink, retrying in 30 seconds [login() - EAI_AGAIN].
10/4/2022, 8:03:32 PMeWeLink Bridge 2eWeLinkWARNINGUnable to reach eWeLink, retrying in 30 seconds [login() - EAI_AGAIN].
10/4/2022, 8:04:01 PMeWeLink BridgeeWeLinkWARNINGUnable to reach eWeLink, retrying in 30 seconds [login() - EAI_AGAIN].
10/4/2022, 8:04:02 PMeWeLink Bridge 2eWeLinkWARNINGUnable to reach eWeLink, retrying in 30 seconds [login() - EAI_AGAIN].
10/4/2022, 8:04:09 PMWARNINGplugin site unavailable
10/4/2022, 8:04:11 PMWARNINGplugin site unavailable
10/4/2022, 8:04:11 PMWARNINGplugin site unavailable
10/4/2022, 8:04:11 PMWARNINGplugin site unavailable
10/4/2022, 8:04:31 PMeWeLink BridgeeWeLinkWARNINGUnable to reach eWeLink, retrying in 30 seconds [login() - EAI_AGAIN].
10/4/2022, 8:04:32 PMeWeLink Bridge 2eWeLinkWARNINGUnable to reach eWeLink, retrying in 30 seconds [login() - EAI_AGAIN]

The logo of ewelink, looking off after Hoobs update.

[bwp91]

Hi @alsolaim94

Please see this:

https://support.hoobs.org/topics/connectivity/plugin-site-unavailable

[alsolaim94]

Thank you @bwp91 I did, and it worked.

However, all the devices are shown in one room and all devices naming in Home kit changed to eWeLink naming. Does that mean I need to reorganize and name all devices again in HomeKit!