Disabling cloud client as Wrong password at default.login - Githubissues

bwp91 / homebridge-meross

Homebridge plugin to integrate Meross devices into HomeKit.

MIT License

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Disabling cloud client as Wrong password at default.login #545

Open stevetoza opened 7 months ago

stevetoza commented 7 months ago

What issue do you have? Please be as thorough and explicit as possible.

Unable to login / use plugin - Disabling cloud client as Wrong password at default.login

Details of your setup.

Do you use (1) Homebridge UI-X
Which version of Homebridge/HOOBS do you have? v1.7.0
Which platform do you run Homebridge/HOOBS on (e.g. Raspberry Pi/Windows/HOOBS Box)? Please also mention your version of Node.js/NPM if known. VM - Debian 12 Node.js Version v20.9.0
Which version of this plugin (homebridge-meross) do you have? Has the issue started since upgrading from a previous version? homebridge-meross v10.0.0
Which Meross devices do you have that are causing issues? Please include product models if applicable.

Please paste any relevant logs below.

[11/20/2023, 1:15:24 PM] [Meross] Disabling cloud client as Wrong password at default.login (file:///var/lib/homebridge/node_modules/homebridge-meross/lib/connection/http.js:67:19). [11/20/2023, 1:15:24 PM] [Meross] Disabling plugin. [11/20/2023, 1:15:24 PM] [Meross] Neither of username and password nor user key has been configured, or there was an issue obtaining cloud devices.

bwp91 commented 6 months ago

Apologies for long delay in my reply. Hopefully you saw from your logs that the issue was invalid credentials?

stevetoza commented 6 months ago

No worries :), Yer I did but im using the same login details as I use to log into the meross app unless I need to sign up someone else to use the api

bwp91 commented 6 months ago

It’s the same username and password that you use for the meross app.

Are you still getting the same error message?

stevetoza commented 6 months ago

Thought it would be the same, Still getting the same error message, I've also changed my password just incase, I can log into the app with no issues at all

bwp91 commented 6 months ago

and your definitely using the correct username (email) in the plugin config?

stevetoza commented 6 months ago

same one thats im using to log into the merross app

bwp91 commented 6 months ago

are you on the most recent version of the plugin?

stevetoza commented 6 months ago

Using the latest version have tried older versions to test and get the same error

bwp91 commented 6 months ago

which country are you based in?

stevetoza commented 6 months ago

UK :)

bwp91 commented 6 months ago

Would you be happy to message on discord? if so:

Here is a link to the server: https://discord.com/channels/432663330281226270/742733745743855627

feel free to send me a dm my username is bwp91

stevetoza commented 6 months ago

Was just about to message you on discord and thought id i'll try the plugin again first. its now randomly working, its signed in and got my devices! - thanks for your help!