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Getting error "This page isn’t working - HTTP ERROR 500" to check the scheduler logs or the failed backups #74

Open donsan-git opened 2 years ago

donsan-git commented 2 years ago

Hi, I am getting the below error when trying to go to "Failed" backup nodes in the dashboard or trying to go to scheduler logs. This page isn’t working - HTTP ERROR 500 I checked one of the previous cases and changed the "memory_limit" setting in /etc/php.ini from 128M to 1024M. Also, checked the application log in /opt/cbackup/runtime/logs/app.log. The corresponding log message is given below. Could you please help?

$_POST = [] 2021-12-21 07:43:42 [127.0.0.1][-][-][error][yii\web\HttpException:400] yii\web\BadRequestHttpException: Unable to verify your data submission. in /opt/cbackup/vendor/yiisoft/yii2/web/Controller.php:166 Stack trace:

0 /opt/cbackup/vendor/yiisoft/yii2/base/Controller.php(155): yii\web\Controller->beforeAction(Object(yii\base\InlineAction))

1 /opt/cbackup/vendor/yiisoft/yii2/base/Module.php(528): yii\base\Controller->runAction('maintenance', Array)

2 /opt/cbackup/vendor/yiisoft/yii2/web/Application.php(103): yii\base\Module->runAction('site/maintenanc...', Array)

3 /opt/cbackup/vendor/yiisoft/yii2/base/Application.php(386): yii\web\Application->handleRequest(Object(yii\web\Request))

4 /opt/cbackup/web/index.php(38): yii\base\Application->run()

5 {main}

Thank you in advance!

Regards' Sanjeeva

donsan-git commented 2 years ago

I had also tried with system update. But, no luck!

Regards' Sanjeeva

donsan-git commented 2 years ago

SOMEONE PLEASE HELP Below is the entry in the /opt/cbackup/runtime/logs/app.log when I tried to go to scheduler logs or to list the Failed nodes from dashboard

0 [internal function]: yii\base\ErrorHandler->handleFatalError()

1 {main}

2021-12-28 11:46:19 [103.24.173.18][ADMIN][p31cvrght2mk76982857sp1m86][info][application] $_GET = [ 'r' => 'log/scheduler/list' 'LogSchedulerSearch' => [ 'severity' => 'ERROR' 'date_from' => '2021-12-28 00:00' 'date_to' => '2021-12-28 11:45' ] ]

donsan-git commented 2 years ago

The problem is solved when I further increased the memory_limit in /etc/php.ini to 2048M. However, it is running slow, I have another instance which is running fine with 128M itself and with good performance. There is something wrong or to be tuned!

donsan-git commented 2 years ago

I am still keeping this open as I want to see if there is any other issue (root cause)!

fcs90096 commented 1 year ago

I am also seeing this issue on our server as well. Any help would be appreciated.