Sidebar Widget Not Updating

cabrerahector / wordpress-popular-posts

WordPress Popular Posts - A highly customizable WordPress widget that displays your most popular posts.

https://wordpress.org/plugins/wordpress-popular-posts/

GNU General Public License v2.0

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Sidebar Widget Not Updating #220

Closed PhillipHuynh closed 5 years ago

PhillipHuynh commented 5 years ago

We are utilizing the widget for WPP and the results are not updating.

In the backend, I have the Ajaxify Widget set to Enabled and I have the "Display only posts published within the selected Time Range" set to 7 days.

However, when you look at the frontend, the results are still displaying posts from 2-3 weeks ago.

We are using WP Rocket as our frontend cache.

cabrerahector commented 5 years ago

Hi Phillip,

This is definitely a caching issue:

How often does WP Rocket's cache expire?
Dumb question but I must ask anyways: is the "Display only posts published within the selected Time Range" checkbox checked?

PhillipHuynh commented 5 years ago

@cabrerahector So our "Cache Lifespan" is currently set to 10 Hours and yes, the checkbox has been checked. I even created a new widget to see if it needed a "hard reset" of some sorts.

cabrerahector commented 5 years ago

I totally forgot to follow up on this, sorry!

Phillip, if the checkbox is ticked but the list is still displaying posts older than the selected time range then I'm not entirely sure what's going on. Do you guys have a staging/development version of the website where I could log in and check by myself?

cabrerahector commented 5 years ago

Closing due to inactivity.