cachethq / cachet

🚦 The open-source status page system.
https://cachethq.io
MIT License
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REPLACEMENT CHARACTER (U+FFFD) when posting an incident #4339

Closed ramsbats closed 10 months ago

ramsbats commented 1 year ago

Hello,

When posting a message to incidents, certain characters are converted into �. When I pull that data through an API, I get a 500 error.

Example: {"errors":[{"id":"","status":500,"title":"Internal Server Error","detail":"An error has occurred and this resource cannot be displayed."}]}

Is there a way to avoid this error?

welcome[bot] commented 1 year ago

:wave: Thank you for opening your first issue. I'm just an automated bot that's here to help you get the information you need quicker, so please ignore this message if it doesn't apply to your issue. If you're looking for support, you should try the Slack group by registering your email address at https://cachethq-slack.herokuapp.com. Alternatively, email support@alt-three.com for our Professional support service (please note, this a paid service.) If you're issue is with documentation, you can suggest edits by clicking the Suggest Edits link on any page, or open an issue at https://github.com/CachetHQ/Docs

jbrooksuk commented 10 months ago

Thank you for your input on Cachet 2.x. We are shifting our attention and resources to Cachet 3.x and will no longer be supporting the 2.x version. If your feedback or issue is relevant to the 3.x series, we encourage you to engage with the new branch.

For more information on the Cachet rebuild and our plans for 3.x, you can read the announcement here.

We appreciate your understanding and look forward to your contributions to the new version.