cachethq / cachet

🚦 The open-source status page system.
https://cachethq.io
MIT License
13.79k stars 1.55k forks source link

No email updates are received to subscribers #4406

Closed naitikbhavsar-vasyerp closed 6 days ago

naitikbhavsar-vasyerp commented 1 week ago

Hello cachet team,

I have encountered an issue while setting up cachet. I managed to run cachet using git repo and i am using version 2.4.1.

Issue is that notification mails that are supposed to be sent to subscribers upon a event are not received. I added the subscriber and created an incident but no mails were received. Note that I am receiving testing mails and subscriber verification mails but not event mails.

I checked the database and the notifications table is empty. I read some old issues and tried to change queue driver to sync and redis but nothing worked. Please help Sharing the .env for reference

APP_ENV=production APP_DEBUG=false APP_URL=http://status.vasyerp.com APP_TIMEZONE=UTC APP_KEY=*** DEBUGBAR_ENABLED=false

DB_DRIVER=mysql DB_HOST=localhost DB_DATABASE=cachet DB_USERNAME=cachet DB_PASSWORD=*** DB_PORT=3306

CACHE_DRIVER=database SESSION_DRIVER=database QUEUE_DRIVER=sync

CACHET_BEACON=true CACHET_EMOJI=false CACHET_AUTO_TWITTER=true

MAIL_DRIVER=smtp MAIL_HOST=smtp.office365.com MAIL_PORT=587 MAIL_ADDRESS=admin@vasyerp.com MAIL_NAME="vasyerp" MAIL_USERNAME=** MAIL_PASSWORD=*** MAIL_ENCRYPTION=tls

REDIS_HOST=localhost REDIS_DATABASE=0 REDIS_PORT=6379

GITHUB_TOKEN=null

NEXMO_KEY=null NEXMO_SECRET=null NEXMO_SMS_FROM=Cachet

TRUSTED_PROXIES=