Garmin Fenix 6 dont detecte QZ as a sensor[BUG]

[PieroPatagonia]

Describe the bug The Fenix 6 doesnt detectet the QZ as a sensor

To Reproduce Steps to reproduce the behavior:

1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error

Expected behavior A clear and concise description of what you expected to happen.

Screenshots If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

• OS: [e.g. iOS]
• Version [e.g. 22]

Smartphone (please complete the following information):

• Device: VIVO V25
• OS: Funtouch OS 14
• Version [e.g. 22]

Append a debug log debug-Tue_Apr_9_14_14_42_2024.log

Follow this guide https://github.com/cagnulein/qdomyos-zwift/wiki/How-do-i-get-the-debug-log-in-case-something-doesn't-work%3F

Additional context Add any other context about the problem here.

[cagnulein]

Hi @PieroPatagonia in order to address correctly the issue I need a bug report from android. Are you able to do so?

https://developer.android.com/studio/debug/bug-report?hl=it

[PieroPatagonia]

Is it the attached file?

El mar, 9 abr 2024 a las 15:00, Roberto Viola @.***>) escribió:

Hi @PieroPatagonia https://github.com/PieroPatagonia in order to address correctly the issue I need a bug report from android. Are you able to do so?

https://developer.android.com/studio/debug/bug-report?hl=it

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[cagnulein]

The one that you uploaded before it was a qz debug log. I need the android bug report. if you just attached a new file you have to do on github otherwise i can't see it

Roberto Viola Software engineer and open source enthusiast http://robertoviola.cloud

Il giorno mar 9 apr 2024 alle 21:04 PieroPatagonia @.***> ha scritto:

Is it the attached file?

El mar, 9 abr 2024 a las 15:00, Roberto Viola @.***>) escribió:

Hi @PieroPatagonia https://github.com/PieroPatagonia in order to address correctly the issue I need a bug report from android. Are you able to do so?

https://developer.android.com/studio/debug/bug-report?hl=it

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[PieroPatagonia]

is this ? [Uploading bugreport-V2202-UP1A.231005.007_SC-2024-04-09-15-11-17.zip…]()

[cagnulein]

yes but you have to wait the finish of the upload before pushing comment otherwise the file is corrupted

[PieroPatagonia]

bugreport-V2202-UP1A.231005.007_SC-2024-04-09-15-11-17.zip

[cagnulein]

thanks, i will check it tomorrow

Roberto Viola Software engineer and open source enthusiast http://robertoviola.cloud

Il giorno mar 9 apr 2024 alle 21:18 PieroPatagonia @.***> ha scritto:

bugreport-V2202-UP1A.231005.007_SC-2024-04-09-15-11-17.zip https://github.com/cagnulein/qdomyos-zwift/files/14922986/bugreport-V2202-UP1A.231005.007_SC-2024-04-09-15-11-17.zip

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[PieroPatagonia]

Ok Roberto, thank for your patience jajaja

[cagnulein]

hi @PieroPatagonia i checked the bugreport but i don't see qz running in this, did you collect the bug report after trying to connect the watch to qz? i have to see the error in the log. Thanks

[PieroPatagonia]

Hi Roberto, i will do it tomorrow, with the TDF and Garmin. Thanks

El mié, 10 abr 2024, 03:05, Roberto Viola @.***> escribió:

hi @PieroPatagonia https://github.com/PieroPatagonia i checked the bugreport but i don't see qz running in this, did you collect the bug report after trying to connect the watch to qz? i have to see the error in the log. Thanks

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[PieroPatagonia]

GHi Roberto, this is the report tryaing to connect QZ to Garmin bugreport-V2202-UP1A.231005.007_SC-2024-04-11-14-06-39.zip TDF connected

[cagnulein]

Thanks I will check it tomorrow

Roberto Viola Software engineer and open source enthusiast http://robertoviola.cloud

Il giorno gio 11 apr 2024 alle 20:15 PieroPatagonia < @.***> ha scritto:

GHi Roberto, this is the report tryaing to connect QZ to Garmin bugreport-V2202-UP1A.231005.007_SC-2024-04-11-14-06-39.zip https://github.com/cagnulein/qdomyos-zwift/files/14949861/bugreport-V2202-UP1A.231005.007_SC-2024-04-11-14-06-39.zip TDF connected

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[cagnulein]

that's strange @PieroPatagonia in the log everything is working properly and I also see the answers from the watch too! So I guess something in the watch setup that's not right. Maybe can you make me a video of what you are trying to do on the watch side? anyway from the software and hardware side on the phone everything is working

[PieroPatagonia]

Ok Roberto, I will do it and send you the video. Thanks again.

[PieroPatagonia]

Thanks Roberto

https://github.com/cagnulein/qdomyos-zwift/assets/143635813/2617ef98-0334-4fb7-b2d2-97535e70444e

[cagnulein]

that's so strange, on sunday i will retest it myself and i will let you know to be sure

[cagnulein]

just tried and it works at first shot https://github.com/cagnulein/qdomyos-zwift/assets/48216/ff645e63-ba81-4c50-9531-5cfb0ef983e2

i will re examine your log next week, maybe i didn't see an issue

[cagnulein]

did you try to look also for power sensor on the watch? the watch seems to go very fast on timeout, my garmin edge is stay there at least for 20 seconds

[PieroPatagonia]

Hello Roberto, yes I did it and it doesn't recognize it. To test if it was a problem with the watch, I connected the power sensor of my bicycle to the Watch and it recognized it immediately.

I was also able to check that the phone captures the bicycle's power sensor. I don't know how to check if the phone sends the QZ information through Ant+.

El dom, 14 abr 2024, 02:13, Roberto Viola @.***> escribió:

did you try to look also for power sensor on the watch? the watch seems to go very fast on timeout, my garmin edge is stay there at least for 20 seconds

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[cagnulein]

i guess i have to buy a used watch too to test it. i will try to find good offers and i will let you know. someone near to you has a garmin edge like mine so you can do the same test?

Roberto Viola Software engineer and open source enthusiast http://robertoviola.cloud

Il giorno dom 14 apr 2024 alle 15:56 PieroPatagonia < @.***> ha scritto:

Hello Roberto, yes I did it and it doesn't recognize it. To test if it was a problem with the watch, I connected the power sensor of my bicycle to the Watch and it recognized it immediately.

I was also able to check that the phone captures the bicycle's power sensor. I don't know how to check if the phone sends the QZ information through Ant+.

El dom, 14 abr 2024, 02:13, Roberto Viola @.***> escribió:

did you try to look also for power sensor on the watch? the watch seems to go very fast on timeout, my garmin edge is stay there at least for 20 seconds

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[cagnulein]

found and bought a fenix 5

i will let you know!

Roberto Viola Software engineer and open source enthusiast http://robertoviola.cloud

Il giorno dom 14 apr 2024 alle 15:58 cagnulein @.***> ha scritto:

i guess i have to buy a used watch too to test it. i will try to find good offers and i will let you know. someone near to you has a garmin edge like mine so you can do the same test?

Roberto Viola Software engineer and open source enthusiast http://robertoviola.cloud

Il giorno dom 14 apr 2024 alle 15:56 PieroPatagonia < @.***> ha scritto:

Hello Roberto, yes I did it and it doesn't recognize it. To test if it was a problem with the watch, I connected the power sensor of my bicycle to the Watch and it recognized it immediately.

I was also able to check that the phone captures the bicycle's power sensor. I don't know how to check if the phone sends the QZ information through Ant+.

El dom, 14 abr 2024, 02:13, Roberto Viola @.***> escribió:

did you try to look also for power sensor on the watch? the watch seems to go very fast on timeout, my garmin edge is stay there at least for 20 seconds

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[PieroPatagonia]

I have other Cycle computers from other brands that recognize the power sensor on my bike and I will try it.

I'll ask my friends if they have any Edge to try it too.

Thanks Roberto.

El dom, 14 abr 2024, 09:59, Roberto Viola @.***> escribió:

i guess i have to buy a used watch too to test it. i will try to find good offers and i will let you know. someone near to you has a garmin edge like mine so you can do the same test?

Roberto Viola Software engineer and open source enthusiast http://robertoviola.cloud

Il giorno dom 14 apr 2024 alle 15:56 PieroPatagonia < @.***> ha scritto:

Hello Roberto, yes I did it and it doesn't recognize it. To test if it was a problem with the watch, I connected the power sensor of my bicycle to the Watch and it recognized it immediately.

I was also able to check that the phone captures the bicycle's power sensor. I don't know how to check if the phone sends the QZ information through Ant+.

El dom, 14 abr 2024, 02:13, Roberto Viola @.***> escribió:

did you try to look also for power sensor on the watch? the watch seems to go very fast on timeout, my garmin edge is stay there at least for 20 seconds

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[cagnulein]

thanks! let's fight these issues from every field :)

[PieroPatagonia]

Sure! 💪

El dom, 14 abr 2024, 10:23, Roberto Viola @.***> escribió:

thanks! let's fight these issues from every field :)

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[PieroPatagonia]

Hi Roberto. I tried to connect with a Igpsport odómetro and dont reconise any sensor.

It is possible run Qz o a computer? And test if work on it.

El dom, 14 abr 2024, 10:33, Piero Caviglia @.***> escribió:

Sure! 💪

El dom, 14 abr 2024, 10:23, Roberto Viola @.***> escribió:

thanks! let's fight these issues from every field :)

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[PieroPatagonia]

May be if you let me know wich app are you using for the USB ant+ on the phone. And check that.

El dom, 14 abr 2024, 11:59, Piero Caviglia @.***> escribió:

Hi Roberto. I tried to connect with a Igpsport odómetro and dont reconise any sensor.

It is possible run Qz o a computer? And test if work on it.

El dom, 14 abr 2024, 10:33, Piero Caviglia @.***> escribió:

Sure! 💪

El dom, 14 abr 2024, 10:23, Roberto Viola @.***> escribió:

thanks! let's fight these issues from every field :)

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[cagnulein]

qz uses ant+ only on android . i don't understand your last question. what do you mean which app?

Roberto Viola Software engineer and open source enthusiast http://robertoviola.cloud

Il giorno dom 14 apr 2024 alle 18:03 PieroPatagonia < @.***> ha scritto:

May be if you let me know wich app are you using for the USB ant+ on the phone. And check that.

El dom, 14 abr 2024, 11:59, Piero Caviglia @.***> escribió:

Hi Roberto. I tried to connect with a Igpsport odómetro and dont reconise any sensor.

It is possible run Qz o a computer? And test if work on it.

El dom, 14 abr 2024, 10:33, Piero Caviglia @.***> escribió:

Sure! 💪

El dom, 14 abr 2024, 10:23, Roberto Viola @.***> escribió:

thanks! let's fight these issues from every field :)

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[PieroPatagonia]

From the Playstore a instaled these apps on the phone to make the usb dongle run. Maybe if i install other or unistall somo of that will work

[cagnulein]

yes they are right. infact i don't see error in your bug report. it seems an issue of the watch. let's see what we will find out

[cagnulein]

a fenix 5 should arrive to me next week (40€ :) )

[PieroPatagonia]

Great !!! Thanks Roberto

[PieroPatagonia]

Hi Roberto. I have some news, i instale QZ on an old Galaxy Tablet and works, without de usb dongle. So now i can see the metrics on the fenix 6.

Why didnt work in my vivo phone, i dont know jjaja.

[PieroPatagonia]

Hi Roberto, me again the one problem i dtected in the data was the speed, i belive i have to put some diameter of the well? I wish to do more tha 100 km / hr jjajaa

[cagnulein]

Hi Roberto. I have some news, i instale QZ on an old Galaxy Tablet and works, without de usb dongle. So now i can see the metrics on the fenix 6.

Why didnt work in my vivo phone, i dont know jjaja.

so that's about the dongle! so the garmin one is not compatible?! :O

Hi Roberto, me again the one problem i dtected in the data was the speed, i belive i have to put some diameter of the well? I wish to do more tha 100 km / hr jjajaa

you have to put wheel diameter to 100mm

let me know

[stale[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

[cagnulein]

@PieroPatagonia are we OK with this?

[PieroPatagonia]

Hi Roberto, yes is working using the galaxy tablet. Just a detail sometime on the garmin fénix 6, the conexión break with the power and cadence speed sensor. After a few second reconect again. Is just a detail.

[cagnulein]

How often?

Roberto Viola Software engineer and open source enthusiast http://robertoviola.cloud

Il giorno lun 13 mag 2024 alle 21:13 PieroPatagonia < @.***> ha scritto:

Hi Roberto, yes is working using the galaxy tablet. Just a detail sometime on the garmin fénix 6, the conexión break with the power and cadence speed sensor. After a few second reconect again. Is just a detail.

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[PieroPatagonia]

It is variable, there are very stable moments and on other occasions every couple of minutes or even more often.

[cagnulein]

With the ant plugins app from another device with ant are you able to get the ant signal from qz? If so are you seeing the dropouts also there?

Roberto Viola Software engineer and open source enthusiast http://robertoviola.cloud

Il giorno lun 13 mag 2024 alle 21:54 PieroPatagonia < @.***> ha scritto:

It is variable, there are very stable moments and on other occasions every couple of minutes or even more often.

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[PieroPatagonia]

I haven't tried, I'm going to try with my phone and the ant+ dungle and I'll let you know.

[cagnulein]

Ok, sounds good.

Il giorno lun 13 mag 2024 alle 22:06 PieroPatagonia < @.***> ha scritto:

I haven't tried, I'm going to try with my phone and the ant+ dungle and I'll let you know.

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[PieroPatagonia]

Hi Roberto, i tested with igsport bike computer and the Fenix 6 at the same time. Like I told you before works fine but in both drop the signal for a few second in diferent moments. In a Sesion of one hours normaly drops five time.

[cagnulein]

Do you have only one phone with ant+? I would like to check if it's a phone issue Let me know

Roberto Viola Software engineer and open source enthusiast http://robertoviola.cloud

Il giorno gio 16 mag 2024 alle 02:31 PieroPatagonia < @.***> ha scritto:

Hi Roberto, i tested with igsport bike computer and the Fenix 6 at the same time. Like I told you before works fine but in both drop the signal for a few second in diferent moments. In a Sesion of one hours normaly drops five time.

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[oel59]

Hello PieroPatagonia,

Can you confirm that you see the speed coming from QZ via ANT+ on your Fenix 6 Watch?

I have a Garmin Marq Golfer, but it has the same software as a Fenix6, and I have the problem that I see only the Cadence and Power coming from QZ. The speed fields remain empty on the watch.

Thanks a lot, it would be a great help to find the cause of my problem.

Kind regards,

Leo.

[PieroPatagonia]

Yes, I can see it. But some time drops the data of speed and continue the speed and cadence data.

El jue, 16 may 2024, 06:20, oel59 @.***> escribió:

Hello PieroPatagonia,

Can you confirm that you see the speed coming from QZ via ANT+ on your Fenix 6 Watch?

I have a Garmin Marq Golfer, but it has the same software as a Fenix6, and I have the problem that I see only the Cadence and Power coming from QZ. The speed fields remain empty on the watch.

Thanks a lot, it would be a great help to find the cause of my problem.

Kind regards,

Leo.

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[oel59]

Thanks! I have solved my problem in the meantime.

On Mon, 20 May 2024 at 18:31, PieroPatagonia @.***> wrote:

Yes, I can see it. But some time drops the data of speed and continue the speed and cadence data.

El jue, 16 may 2024, 06:20, oel59 @.***> escribió:

Hello PieroPatagonia,

Can you confirm that you see the speed coming from QZ via ANT+ on your Fenix 6 Watch?

I have a Garmin Marq Golfer, but it has the same software as a Fenix6, and I have the problem that I see only the Cadence and Power coming from QZ. The speed fields remain empty on the watch.

Thanks a lot, it would be a great help to find the cause of my problem.

Kind regards,

Leo.

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[cagnulein]

@oel59 do you see some dropouts too?

[oel59]

I have not noted any dropouts, but I have not paid too much attention to that aspect. I will have a close look at my next ride.

[cagnulein]

Ok, let me know.

Il giorno lun 20 mag 2024 alle 19:43 oel59 @.***> ha scritto:

I have not noted any dropouts, but I have not paid too much attention to that aspect. I will have a close look at my next ride.

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