[BUG] No metrics showing on Apex Rides bike

[Stevefsg]

Describe the bug QZ app connects to Apex Rides bike but does not show any metrics other than resistance jumping from min to max units

Expected behavior Expect to see all metrics shown such as calories burned, resistance, odometer etc.

Screenshots

Desktop (please complete the following information): Not using Desktop, using on phone only

Smartphone (please complete the following information):

• Device: [e.g. iPhone6]
• OS: IOS 16.6
• Version: App version 2.15.4

Append a debug log debug-Wed_Jul_17_20_55_22_2024.log

[cagnulein]

hi, thanks. i will check tomorrow. 11pm here Roberto Viola Software engineer and open source enthusiast http://robertoviola.cloud

Il giorno mer 17 lug 2024 alle ore 22:47 Stevefsg @.***> ha scritto:

Assigned #2459 https://github.com/cagnulein/qdomyos-zwift/issues/2459 to @cagnulein https://github.com/cagnulein.

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[cagnulein]

Hi @Stevefsg when you collected this log were you riding? I can see the connection to the bike, but the bike is sending all 0, except for the resistance that it's changing as you saw. If you were riding, do you have an app that already works with the bike? just to understand if it's a bike issue or something else. Thanks

[Stevefsg]

Hi I opened the app, cycled for a few minutes, pressed stop, closed the app then collected the log. I don’t currently have an app to use with the bike, I have just bought the bike second hand and Apex charge £30 a month to use their app that’s why I bought yours hoping it would work. There is an LED that comes on on the front of the bike when the app connects

On Thursday, July 18, 2024, Roberto Viola @.***> wrote:

Hi @Stevefsg https://github.com/Stevefsg when you collected this log were you riding? I can see the connection to the bike, but the bike is sending all 0, except for the resistance that it's changing as you saw. If you were riding, do you have an app that already works with the bike? just to understand if it's a bike issue or something else. Thanks

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[cagnulein]

the apex app works with the bike?

[Stevefsg]

Yes that’s correct, the Apex app works with the bike but I am no longer paying the subscription for it

On Thursday, July 18, 2024, Roberto Viola @.***> wrote:

the apex app works with the bike?

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[cagnulein]

ok so it seems that your bike has a different firmware from the one that I implemented in the past. In order to add the compatibility with this exactly firmware version, we need to use an android device, just to collect some logs with the apex app. Are you able to do so?

[Stevefsg]

Yes I have an android tablet I can use, although I’m in work till late today. If you can tell me how to get the logs with the apex app, I can send them to you later on today

On Thursday, July 18, 2024, Roberto Viola @.***> wrote:

ok so it seems that your bike has a different firmware from the one that I implemented in the past. In order to add the compatibility with this exactly firmware version, we need to use an android device, just to collect some logs with the apex app. Are you able to do so?

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[cagnulein]

sure, follow this https://github.com/cagnulein/qdomyos-zwift/blob/master/docs/20_supported_devices_and_applications.md#android-device

[Stevefsg]

Hi

sorry for getting back to you late I think I’ve managed to get the file you need and have attached it btsnoop_hci.log

[cagnulein]

hi @Stevefsg it gives me a 404 error. can you please upload it again?

[Stevefsg]

No problem, i have tried uploading it through my PC this time rather than my phone btsnoop_hci.log

[cagnulein]

did you use the apex app with this? i mean the bug report and the apex app are on the same device right? if so do you see the metrics on the apex app? i'm seeing the same behaviour of the qz app, talking with the bike over and over with 0 metrics. Let me know

[cagnulein]

hah no wait i can see something

[cagnulein]

i tried a thing

https://github.com/cagnulein/qdomyos-zwift/actions/runs/10100470076

Google is very slow in these days, reviewing the app on the store, even the beta ones. For this reason, in order to check right now if the patch that I did is right, you can use the android build in the link (check at the bottom of the page in about 1 hour). In order to test it you need first to remove the current QZ version on your phone, install the one that you downloaded. This version is a 15 minutes trial (you can restart it as many times as you want) and I can unlock it if you want, send me an email to roberto.viola83@gmail.com mentioning this ticket and that you are on android. Let me know if you have any questions

[Stevefsg]

Hi Roberto, that has seemed to fix it! All metrics are showing now, however they seem to be continuously jumping from minimum value to actual value, I have tried to attach a video showing what I mean and a debug log from my android tablet

https://github.com/user-attachments/assets/e41391ce-be4a-4d9b-b22f-8a4f0ee5b960

debug-Fri_Jul_26_20_13_06_2024.txt

[cagnulein]

hi @Stevefsg sort of a good news! can you upload again the debug log? it's corrupted. thanks

[Stevefsg]

debug-Fri_Jul_26_20_13_06_2024.txt

[cagnulein]

@Stevefsg fixed https://github.com/cagnulein/qdomyos-zwift/actions/runs/10215453679

[Stevefsg]

Thank! I really appreciate you fixing these issues for me. Will these fixes be available on the IOS version in the future?

On Friday, August 2, 2024, Roberto Viola @.***> wrote:

@Stevefsg https://github.com/Stevefsg fixed https://github.com/cagnulein/qdomyos-zwift/actions/runs/10215453679

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[cagnulein]

yes sure, if you want I can build it for ios already Let me know

[Stevefsg]

Hi Roberto, I uninstalled the previous trial app and installed tested the new one you made for me last night but unfortunately I am getting the same issue now that I originally had, no metrics are showing at all (apart from Resistance)

debug-Fri_Aug_2_18_55_34_2024.log

[cagnulein]

ops sorry, i did it wrong. i will fix it tomorrow. i'm outside now

Roberto Viola Software engineer and open source enthusiast http://robertoviola.cloud

Il giorno sab 3 ago 2024 alle 11:55 Stevefsg @.***> ha scritto:

Hi Roberto, I uninstalled the previous trial app and installed tested the new one you made for me last night but unfortunately I am getting the same issue now that I originally had, no metrics are showing at all (apart from Resistance)

debug-Fri_Aug_2_18_55_34_2024.log https://github.com/user-attachments/files/16479000/debug-Fri_Aug_2_18_55_34_2024.log

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[cagnulein]

ok i see now the reason: the bike seems with this new firmware doesn't send the cadence anymore. it sends only the distance so i have to derive it. i will try a new version later today

[cagnulein]

ok i did a new approach https://github.com/cagnulein/qdomyos-zwift/actions/runs/10244696576

[cagnulein]

new build https://github.com/cagnulein/qdomyos-zwift/actions/runs/10245989277

[cagnulein]

new build https://github.com/cagnulein/qdomyos-zwift/actions/runs/10253051728

[stale[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

[cagnulein]

@Stevefsg are we OK?