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cagnulein / qdomyos-zwift

Zwift bridge for smart treadmills and bike/cyclette
https://www.qzfitness.com/
GNU General Public License v3.0
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[BUG] Echelon Bike Connecting and Disconnecting #2586

Closed D43G closed 1 month ago

D43G commented 1 month ago

Describe the bug Echelon EX-1 keeps connecting and disconnecting from the app. On the QZ (or echelon app) the bike will appear and the blue Bluetooth will appear, then it beeps and the button goes gray. This keeps repeating as long as the app stays open.

To Reproduce

  1. I plug Echelon EX-1 into the wall to turn on
  2. I open the Echelon app or the QZ app
  3. The bike is found and connects
  4. The bike disconnects
  5. A beeping occurs as it connects and disconnects
  6. 3-5 repeat until I shut the apps off
  7. beeping stops

Expected behavior I expect the bike to connect to the app and stay connected

Screenshots Screen record of the app is attached

https://github.com/user-attachments/assets/bcbfd8e4-c9bb-4804-b2e7-4ad875943ecc

Smartphone (please complete the following information):

Append a debug log Attached

Echelon Bug Issue QZ.docx

Additional context This is a used bike I bought recently. It is in good condition.

cagnulein commented 1 month ago

Hi you need to attach the debug log in the default format, don't put on the docx format otherwise I can't see it.

Anyway does the bike on the same phone works with the echelon app? It could be a bike issue

Let me know

D43G commented 1 month ago

Hi thank you so much for your help and quick reply! Here is the original format. debug-Tue_Sep_10_14_56_34_2024.log

It does the same thing with the echelon app. It just connects and disconnects with the beeping till I close the app. I was reading on reddit someone was having a similar issue with their EX3 and you commented to file a bug report. That it may be a Wi-Fi problem interfering with the Bluetooth?

cagnulein commented 1 month ago

Unfortunately it seems a hardware issue on the Bluetooth controller. You need to call echelon for a replacement. Did you do already?

Roberto Viola Software engineer and open source enthusiast http://robertoviola.cloud

Il giorno mar 10 set 2024 alle 21:20 D43G @.***> ha scritto:

Hi thank you so much for your help and quick reply! Here is the original format. debug-Tue_Sep_10_14_56_34_2024.log https://github.com/user-attachments/files/16949824/debug-Tue_Sep_10_14_56_34_2024.log

It does the same thing with the echelon app. It just connects and disconnects with the beeping till I close the app. I was reading on reddit someone was having a similar issue with their EX3 and you commented to file a bug report. That it may be a Wi-Fi problem interfering with the Bluetooth?

— Reply to this email directly, view it on GitHub https://github.com/cagnulein/qdomyos-zwift/issues/2586#issuecomment-2341838628, or unsubscribe https://github.com/notifications/unsubscribe-auth/AAALYWAN4EBSZO7ORJAUYE3ZV5A7BAVCNFSM6AAAAABN7NJGOWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNBRHAZTQNRSHA . You are receiving this because you were assigned.Message ID: @.***>

D43G commented 1 month ago

So its definetly not a wifi problem? I was chatting with Echelon but they really weren't helpful with troubleshooting. I can try reaching back with this specific information now though.

cagnulein commented 1 month ago

Nope absolutely. It's just the Bluetooth controller of the bike that it's broken. It's a common hardware issue on the echelon bikes unfortunately

Roberto Viola Software engineer and open source enthusiast http://robertoviola.cloud

Il giorno mar 10 set 2024 alle 21:25 D43G @.***> ha scritto:

So its definetly not a wifi problem? I was chatting with Echelon but they really weren't helpful with troubleshooting. I can try reaching back with this specific information now though.

— Reply to this email directly, view it on GitHub https://github.com/cagnulein/qdomyos-zwift/issues/2586#issuecomment-2341848528, or unsubscribe https://github.com/notifications/unsubscribe-auth/AAALYWBWX6JK2SGGCV2GXLLZV5BTPAVCNFSM6AAAAABN7NJGOWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNBRHA2DQNJSHA . You are receiving this because you were assigned.Message ID: @.***>

D43G commented 1 month ago

Thank you for your help! Do you know if its easy to replace?

cagnulein commented 1 month ago

Yes you can ask instructions on the qz Facebook group! Let me know if you have any other questions!

Roberto Viola Software engineer and open source enthusiast http://robertoviola.cloud

Il giorno mar 10 set 2024 alle 21:32 D43G @.***> ha scritto:

Thank you for your help! Do you know if its easy to replace?

— Reply to this email directly, view it on GitHub https://github.com/cagnulein/qdomyos-zwift/issues/2586#issuecomment-2341860192, or unsubscribe https://github.com/notifications/unsubscribe-auth/AAALYWHNDSLYVX5JWK3ICZ3ZV5CLRAVCNFSM6AAAAABN7NJGOWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNBRHA3DAMJZGI . You are receiving this because you were assigned.Message ID: @.***>

stale[bot] commented 1 month ago

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.