[BUG] Kickr Climb not move

[Ziozanna]

Describe the bug My setup, PC, MyWhoosh , QZFitness, Kickr Core, Kickr Climb I bought QZ to have virtual shifting available on MYWhoohs Running MyWhooHs linked to my S24 as power source it is preatty working as expected rather than the kickr Climb that is completelly motionless. Same session , just change the power source to Kickr Core, the climb return to work flawlessy.

To Reproduce Steps to reproduce the behavior: easy , just try with kickr Climb

Expected behavior Kickr Climb elevate o descend ad in a direct link with kickr core as power source

Screenshots NA

Desktop (please complete the following information):

• Window 11
• Mywhoohs 3.8.5

Smartphone (please complete the following information):

• Device: [Samsung S24]
• OS: Android 14 kernel 6.1.75-android-14-11
• QZapp 2.18.16

Append a debug log NA Follow this guide https://github.com/cagnulein/qdomyos-zwift/wiki/How-do-i-get-the-debug-log-in-case-something-doesn't-work%3F

Additional context NA

Thanks for the help

[cagnulein]

hi @Ziozanna the climb is taking by ant+ the inclination from the core as far as i know. if you pair the core to qz and qz and controllable on mywhosh, everything should work. did you do so? please share a debug log otherwise https://github.com/cagnulein/qdomyos-zwift/wiki/How-do-i-get-the-debug-log-in-case-something-doesn't-work%3F

[Ziozanna]

I did that exactly as you describe. Problem is that mywhoohs does not control the climb but is the Kickr core that is link to the climb and send the elevation data based on gradient info from the whoohs inclination and weelbase. In this case looks that the inclination data are not passed to the Kickr core so no movement are imposed to the climb. If you need more info we can place a call, im italian too

[cagnulein]

@Ziozanna show me a debug log, i would like to check if the inclination it's coming to qz. you can see it in the inclination tile on qz as well. Anyway a debug log is required to analyze this Thanks

[Ziozanna]

Here my last session I also add,, I feel that the resistance of kickr core seems not to be affected by the inclination :( logs.zip

[cagnulein]

i guess i understood the issue use this apk https://github.com/cagnulein/qdomyos-zwift/releases/download/nightly/android-debug.apk instead it will be on the play store in the next days but you can test right now in the meantime In order to test it you need first to remove the current QZ version on your phone, install the one that you downloaded. This version is a 15 minutes trial (you can restart it as many times as you want) and I can unlock it if you want, send me an email to roberto.viola83@gmail.com mentioning this ticket and that you are on android. Let me know if you have any questions

[Ziozanna]

In the beta version, the Kickr Climb is moving but is affected by the virtual gear position. Adding a gear makes it climb, and subtracting a gear makes it descend. Another flaw is that, in this version, the gear range does not reflect the gear table set in the bike options, and it goes up and down without limits.

[cagnulein]

Yes it is expected : with the zwift gear experimental setting under the accessories disabled you have infinite gears and the clilmb will move accordingly with the gears

With that enabled (it's experimental so it could not work yet for you) you should have both the previous one fixed

Let me know

Roberto Viola Software engineer and open source enthusiast http://robertoviola.cloud

Il giorno lun 25 nov 2024 alle 12:54 Ziozanna @.***> ha scritto:

In the beta version, the Kickr Climb is moving but is affected by the virtual gear position. Adding a gear makes it climb, and subtracting a gear makes it descend. Another flaw is that, in this version, the gear range does not reflect the gear table set in the bike options, and it goes up and down without limits.

— Reply to this email directly, view it on GitHub https://github.com/cagnulein/qdomyos-zwift/issues/2823#issuecomment-2497808827, or unsubscribe https://github.com/notifications/unsubscribe-auth/AAALYWC7HIMXHJZND76XJNL2CMFYRAVCNFSM6AAAAABSNJ6IBOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDIOJXHAYDQOBSG4 . You are receiving this because you were assigned.Message ID: @.***>

[Ziozanna]

Thanks, Roberto, for your quick support. Unfortunately, with 'Use Zwift all ratio for gear' set to ON, the gear range is respected but neither Kr Climb nor Kr Core resistance react accordingly to the elevation.

[cagnulein]

yes as I said it's experimental. it's working on iOS but it seems there is some issue on android. Use it with this disabled until i will figure it out.

[Ziozanna]

I'll wait for your fix in the mean time i revert to manual gear. Not usable with this behaviour

[cagnulein]

so are you using it with that setting disabled? or you are now using it with qz? was the previous version better for you?

[Ziozanna]

I'm not running QZ at all until it will works . Better to have Climb working with manual gear rather than virtual shifting and Climb dead :)

[cagnulein]

ok but you didn't answer to my last comment: was the previous version worked better for you?

[Ziozanna]

Sorry about that. Neither https://github.com/cagnulein/qdomyos-zwift/releases/download/nightly/android-debug.apk nor QZapp 2.18.16 are improving.

I will go with the native MyWhoosh until QZ is fixed.

Thanks.

[cagnulein]

@Ziozanna if you have time and you want to make some experiments with me, i tried to clean the init phase here https://github.com/cagnulein/qdomyos-zwift/actions/runs/12013900828

Google is very slow in these days, reviewing the app on the store, even the beta ones. For this reason, in order to check right now if the patch that I did is right, you can use the android build in the link (check at the bottom of the page in about 1 hour). In order to test it you need first to remove the current QZ version on your phone, install the one that you downloaded. This version is a 15 minutes trial (you can restart it as many times as you want) and I can unlock it if you want, send me an email to roberto.viola83@gmail.com mentioning this ticket and that you are on android. Let me know if you have any questions

Any feedback will be crucial because I don't have your trainer so i can fix this only with the help of users like you

[Ziozanna]

No worries roberto As I told you i'm italian too with same local time. Il you like we can proceed offline. :)

[cagnulein]

btsnoop_hci_202411260855.zip just for reference @Ziozanna in this file what you did?