Closed AnthonyRollins closed 1 year ago
Same #165, maybe we rethink these issues @o-ram
@AnthonyRollins I went ahead and made some changes to this entire ticket to reflect my thinking given the path this has gone down:
I'm thinking we soon close this ticket and create other ones as the need arises. Thoughts? Any clear tasks in this realm in your mind right now that should be documented? I couldn't think of anything obvious, though I imagine with Marissa's news that we have preliminary approval to move forward with the site redesign, things will come up soon enough.
We are good to close this issue, and I am glad you changed the label to customer-resource.
Let's create a potential milestone to track all these issues too.
High-Level To-Dos
[x] Setup meeting with the website team (Marissa/Segacy/Kegan/Anthony)
- [ ] Connect domain to Hubspot knowledge base- [ ] Customize Knowledge base template website- [ ] Determine articles for the website (i.e., what are contactless payments?)- [ ] Update Cal-ITP on new feature/product for Customer Support- [ ] Implementation of the knowledge base[x] Develop a customer resources content spreadsheet
[ ] Determine missing resources that we want up on the revamped website
Designs here: https://www.figma.com/file/TfWk1iDHdlt7bSA3DjQuQv/Mobility-Marketplace?node-id=5299-23559&t=VpFJLQ27mR3kNplK-0