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cal-itp / graas

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Web app QR code scanner not loading camera view #72

Open owades opened 2 years ago

owades commented 2 years ago

When I run the web app and try to load the QR scanner, my camera activates (green light turns on), but no camera view appears. It is still able to scan QR codes. If I start a new tab in safari and then go back to the web app, the camera view appears

I recently updated my Macbook Air to MacOS Monterey, and my best guess is this is an issue with the latest version of Safari.

It works fine in Chrome on the same machine, as well as on Safari on my old iPad

This html-qrcode issue captures the same issue (no resolution yet, though).

Screen Shot 2022-01-28 at 1 30 16 PM

unreasonableman commented 2 years ago

I finally upgraded to Monterey a few days ago. Just loaded the web app and scanned a QR code without issues.

owades commented 2 years ago

I'm still experiencing this issue, oddly enough!

martenhc commented 8 months ago

@owades have you been able to solve that somehow? I'm experiencing this in iPhone, both Safari and Chrome