dials extension and hangs up

[GoogleCodeExporter]

What steps will reproduce the problem?
1. Install version 1.55 with auth win xp
2. dialed from outlook
3. extensions rings but the call never makes it to asterisk

What is the expected output? What do you see instead?
the extension rings pickup the extension and the line promptly hangs up

What version of the product are you using? On what operating system?
1.55

Please provide any additional information below.

Original issue reported on code.google.com by carribbr...@gmail.com on 9 Sep 2008 at 2:54

[GoogleCodeExporter]

Same problem here.
Outcall 1.55.
Outlook 2007.
W2003 terminal server (x64).

Select extension.
Dial.
Extension rings.
Pick up phone.
Line is dead.

Original comment by Guido...@gmail.com on 9 Sep 2008 at 10:21

[GoogleCodeExporter]

This is some Asterisk configuration issue. You should check your dial plan and 
cli to
see why it happens.

Original comment by denis.ko...@gmail.com on 22 Sep 2008 at 8:48

[GoogleCodeExporter]

Can you give some idea of what the Asterisk configuration should be?

Original comment by kaelynn@gmail.com on 10 Oct 2008 at 10:11

[GoogleCodeExporter]

I don't know really what is the problem, but as long as the phone rings i can 
tell
that it has to do something with the Asterisk configuration. You should check 
CLI
after placing the call, or send us Debug Info from OutCALL.

Original comment by denis.ko...@gmail.com on 26 Oct 2008 at 2:06

• Changed state: Accepted
• Added labels: Type-Other
• Removed labels: Type-Defect

[GoogleCodeExporter]

This is probably because you have the dialing rules outgoing context set to 
"Default"
For asterisk installs from distro's like Pbx in a flash, this has to be changed 
to
"from-internal"

Original comment by JodyPSm...@gmail.com on 18 Jun 2009 at 10:52

[GoogleCodeExporter]

I'm closing this issue as it is not related to OutCALL.

Original comment by denis.ko...@gmail.com on 13 Sep 2010 at 3:45

• Changed state: Done