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calebbaker194 / Freescout-Twilio

A freescout integration for twilio
MIT License
0 stars 1 forks source link

Customer Name #3

Open pyjoku opened 1 year ago

pyjoku commented 1 year ago

I noticed that the customer is being created by the phone number and some additional numbers +4176xxxxxx 12160 Thats confusing. I also found that a new customer is created everytime I send an SMS.

I think this is not a good way to handle incoming messages. It should always realate to the same phone number as contact/customer.

calebbaker194 commented 1 year ago

Freescout has released on official module for 13 dollars. This is my first time in the php world and I still have quite a lot to learn before I can make a polished product. I also have made changes to my own module that are not reflected here on GitHub. If you want a supported module. Give them the 13 bucks it’s worth it On Mar 14, 2023, at 3:47 PM, pyjoku @.***> wrote: I noticed that the customer is being created by the phone number and some additional numbers +4176xxxxxx 12160 Thats confusing. I also found that a new customer is created everytime I send an SMS. I think this is not a good way to handle incoming messages. It should always realate to the same phone number as contact/customer.

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