Closed justfinish closed 9 years ago
added framework, please provide scenario
Events to be tracked include but not limited,
For App Review, I think we may just skip it for now. Since we don't have the proper moment in our app user flow when user gets a relatively positive moment that we can leverage to ask for the favor. Some reading on this, http://dancounsell.com/articles/prompting-for-app-reviews
For User Feedback Management, checkout these. I like helpshift a bit more. Didn't include zendesk here since its quite old fashioned and clunky, doesn't fit us.
http://freshdesk.com/mobihelp https://www.helpshift.com/features/ https://www.uservoice.com/mobile/
added:
@justfinish what feedback function do you want? Do you see it as a testing function or will be used after launch?
SDKs to provide the following features,
Discuss with Zitao and Lance before implementing.