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Review existing content, and see what's available
#69
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cameronchalmers
opened
1 month ago
cameronchalmers
commented
1 month ago
Reach out to complaints, Tom/Jon to share existing material
Cam give access to training drive
Make a list of what exists and compare it with every day task list of the complaints team
eg what systems they use, how the complaints process works, briefs, processes
Build out action plan of what needs updating/creating