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canha42 / pinterest-pin-it

Pinterest Pin It Button For Images - WordPress plugin
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Error 502 when I click on the Pin it button #21

Closed SophieAsselin closed 11 years ago

SophieAsselin commented 11 years ago

The Pin it button appears when I pass over the image. When I click, a new window opens. But when I click in the Pin it button in the new window, I have am error message 502. It's written : Oops! Our server is experiencing a mild case of the hiccups. We've reported it to the team.Try again?

Can you help me ?

You can see the Pin it button and my blog at this address : http://www.sophieasselin.com/blog/2012/11/le-grand-jour-de-laurence-et-francois/

Sophie

vhf commented 11 years ago

Sorry, this 502 error comes from Pinterest experiencing problems, most probably overload. If Pinterest is down, this plugin obviously won't work as expected. Thanks for the report anyway !

Bonjour ! L'erreur est du côté de Pinterest, dont les serveurs semblent surchargés. Quand Pinterest rencontre ce type de problèmes techniques, il y a bien des risques que ce plugin puisse ne pas fonctionner comme annoncé. Merci quand même pour le rapport d'erreur !

SophieAsselin commented 11 years ago

I don't think so. I tried the same Pin it button on another photoblog, and it works ! It doesn't work only on MY photoblog. Help please !

In this website it works : http://www.carolinetran.net/blog/

In my website, it doesn't work : http://www.sophieasselin.com/blog

If I have a Prophoto blog, it suppose to work anyway ?

vhf commented 11 years ago

Yeah, no problem on any other prophoto blog. This error comes from Pinterest, and this is exactly what the error message says : "Our server is experiencing a mild case of the hiccups. We've reported it to the team."

Pinterest's servers are experiencing problems, and they reported the error to their technical staff. :)

thisjustin commented 11 years ago

From what I can tell this is a Pinterest issue and here's the cause - if you try to use the pin it button to share a link with a query string in it ( i.e. yoursite.com?foo=bar) pinterest will throw the 502 you're seeing. You would think you could just URL encode it (or more specifically in JS encodeURIComponent ) but even that doesn't work. So the only workaround I've found is to share a link that doesn't have a query sting in the URL, even if that means you do a redirect on your site to where you really want the link to go.