canonical / canonical.com

Repository for the new version of canonical.com
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Press Center pages 2 and higher generate server error #1111

Closed vjd3 closed 11 months ago

vjd3 commented 11 months ago

When visiting your Press Centre page, the page loads with no errors. At the bottom is a page navigation tool that lets you select different pages or use the arrow for integral step navigation. No matter which method is used, either selecting a page other than 1 or using the arrow to advance, what is returned is: 500 Server error We couldn't load this page. Try reloading or file an issue. Please note, this may be a known issue that we are working on.

The address attempted was https://canonical.com/press-centre?page=2

general

Request URL: https://canonical.com/press-centre?page=2
Request Method: GET
Status Code: 500 Internal Server Error
Remote Address: [2620:2d:4000:1::28]:443
Referrer Policy: strict-origin-when-cross-origin

Response Headers

Content-Length: 18815
Content-Type: text/html; charset=utf-8
Date: Tue, 07 Nov 2023 22:39:18 GMT
Link: <https://assets.ubuntu.com>; rel=preconnect; crossorigin, <https://assets.ubuntu.com>; rel=preconnect
Permissions-Policy: interest-cohort=()
Server: nginx/1.14.0 (Ubuntu)
Strict-Transport-Security: max-age=15724800
X-Clacks-Overhead: GNU Terry Pratchett
X-Content-Type-Options: NOSNIFF
X-Frame-Options: SAMEORIGIN
X-Request-Id: a16e88ce1237329212c4e8934aa393f5
X-Vcs-Revision: 1699016300-b1fed23
X-View-Name: webapp.app.press_centre

Request Headers

:authority: canonical.com
:method: GET
:path: /press-centre?page=2
:scheme: https
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7
Accept-Encoding: gzip, deflate, br
Accept-Language: en-US,en;q=0.9,es-419;q=0.8,es;q=0.7
Cookie: _cookies_accepted=all; _ga=GA1.2.1893679120.1699317649; _gid=GA1.2.656001305.1699317649; _mkto_trk=id:066-EOV-335&token:_mch-canonical.com-1699317804967-65525; _ce.irv=false; cebs=1; _ce.clock_event=1; _ce.clock_data=-30%2C24.16.127.12%2C1%2Ceede85db4b43e095858cc613d9c48e11; _gat_UA-1018242-59=1; _gat_UA-1018242-5=1; cebsp_=40; _ga_1NSNT4HZ3S=GS1.2.1699393886.3.1.1699396757.37.0.0; _ce.s=v~a3b7d545d0e95540c651cd8ca8c4c72a54fa8c65~lcw~1699396757622~lva~1699317805176~vpv~0~v11ls~cd05ca60-7db7-11ee-8684-e53f47047b9e~v11.cs~127944~v11.s~cd05ca60-7db7-11ee-8684-e53f47047b9e~v11.sla~1699396757524~v11.fs~1~v11nv~22~gtrk.la~loowya6v~lcw~1699396757625
Dnt: 1
Referer: https://canonical.com/press-centre
Sec-Ch-Ua: "Google Chrome";v="119", "Chromium";v="119", "Not?A_Brand";v="24"
Sec-Ch-Ua-Mobile: ?0
Sec-Ch-Ua-Platform: "macOS"
Sec-Fetch-Dest: document
Sec-Fetch-Mode: navigate
Sec-Fetch-Site: same-origin
Sec-Fetch-User: ?1
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.0.0 Safari/537.36
image
carkod commented 11 months ago

Fixed by https://github.com/canonical/canonical.com/pull/1093