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LP1851482: External HDMI/DP audio test failed by "failed to find status for device: hdmi and No available port found" #106

Open beliaev-maksim opened 1 year ago

beliaev-maksim commented 1 year ago

This issue was migrated from https://bugs.launchpad.net/plainbox-provider-checkbox/+bug/1851482

Summary

Status Created on Heat Importance Security related
New 2019-11-06 09:11:45 6 Medium False

Description

[Summary] External HDMI/DP audio test failed by failed to find status for device: hdmi and No available port found
[Steps to reproduce]

  1. Install Checkbox 50rc1
  2. $checkbox-cli run com.canonical.certification::monitor-integrated-gpu-cert-manual
  3. Check test result

-------------[ Running job 14 / 26. Estimated time left: unknown ]-------------- -----------------[ audio/1_playback_type-c_hdmi_PCI_ID_0x9b41 ]----------------- ID: com.canonical.certification::audio/1_playback_type-c_hdmi_PCI_ID_0x9b41 Category: com.canonical.plainbox::audio Purpose:

HDMI audio via USB Type-C port interface verification

Steps:

  1. Plug an external HDMI device with sound on a USB Type-C port using a "USB Typce-C to HDMI" adapter (Use only one HDMI/DisplayPort/Thunderbolt interface at a time for this test)
    1. Commence the test

Pick an action => press ENTER to continue c => add a comment s => skip this job q => save the session and quit [csq]: ... 8< ------------------------------------------------------------------------- INFO:===========================[ Saving audio settings ]============================ ERROR:No available port found ERROR:Failed to find status for device: hdmi Attempting to initialize Gstreamer pipeline: audiotestsrc wave=sine freq=512 ! audioconvert ! audioresample ! autoaudiosink Pipeline initialized, now starting playback. INFO:==========================[ Restoring audio settings ]==========================

[Additional information] SKU: Image: somerville-bionic-amd64-iso-hybrid-20190418-59 Manifest: canonical-oem-somerville-bionic-amd64-20190418-59+beaver-osp1-worm+X06 system-manufacturer: Dell Inc. system-product-name: Inspiron 5590 bios-version: 1.1.0 CPU: Intel(R) Core(TM) i7-10510U CPU @ 1.80GHz (8x) GPU: 00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:9b41] (rev 02) 01:00.0 3D controller [0302]: NVIDIA Corporation Device [10de:1d11] (rev a1) kernel-version: 5.0.0-1013-oem-osp1

u@u-Inspiron-5590:~$ checkbox-cli --version checkbox-ng: 1.6.0rc1 checkbox-support: 0.43.0rc1 com.canonical.ce:oem: 1.0 certification-client: 0.38.0rc2 plainbox-provider-checkbox: 0.50.0rc1 plainbox-provider-resource-generic: 0.42.0rc1 plainbox-provider-sru: 1.14.0rc1 plainbox-provider-tpm2: 1.11.0rc2

Attachments

snap_list.log acpidump.log sosreport-u-Inspiron-5590-20191106041159.tar.gz pactl list

Tags: ['ce-qa-concern', 'hwe-audio']

beliaev-maksim commented 1 year ago

This thread was migrated from launchpad.net

https://launchpad.net/~ray.chen wrote on 2019-11-06 09:12:23:

Automatically attached

https://launchpad.net/~ray.chen wrote on 2019-11-06 09:12:32:

Automatically attached

https://launchpad.net/~ray.chen wrote on 2019-11-06 09:12:41:

Automatically attached

syncronize-issues-to-jira[bot] commented 7 months ago

Thank you for reporting us your feedback!

The internal ticket has been created: https://warthogs.atlassian.net/browse/CHECKBOX-1174.

This message was autogenerated