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canonical / multipass

Multipass orchestrates virtual Ubuntu instances
https://multipass.run
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VM looks blocked and not accessible. #3138

Closed bastos1971 closed 1 year ago

bastos1971 commented 1 year ago

Hello

I have an issue with my multipass. I cannot launch it anymore from my Mac.

I have uninstalled/reinstalled multipass without any success (brew and classic pkg)

I could erase all by VM with the command line except 2 : docker and primary which seam not respond and block all multipass :

% multipass version multipass 1.12.0+mac multipassd 1.12.0+mac % multipass list Name State IPv4 Image primary Running 192.168.64.14 Ubuntu 22.04 LTS docker Running 192.168.64.12 Ubuntu 22.04 LTS docker1 Deleted -- Not Available

% multipass shell docker shell failed: qemu-system-aarch64: Failed to load snapshot: File too large

% multipass shell docker shell failed: ssh connection failed: 'Timeout connecting to 192.168.64.12'

% multipass stop docker stop failed: cannot connect to the multipass socket

% ping 192.168.64.12 PING 192.168.64.12 (192.168.64.12): 56 data bytes Request timeout for icmp_seq 0 Request timeout for icmp_seq 1 Request timeout for icmp_seq 2 Request timeout for icmp_seq 3 ping: sendto: No route to host Request timeout for icmp_seq 4

~ % multipass stop docker stop failed: cannot connect to the multipass socket

It seams that these 2 VM block all my Multipass, even graphical icon that it not shown any more.

Any idea ? I just want to reinstall multipass from scratch and use multipass. It looks like even after a proper uninstall (Brew or Cleaner and Uninstall app) some file remind in my mac an prevent me to reinstall all from scratch.

I am using MacBook Pro M1 Pro 2021. Ventura 13.4.1

Thanks

Bastos

townsend2010 commented 1 year ago

Hi @bastos1971!

Sorry for your troubles. The Failed to load snapshot: File too large error looks very interesting. I have never seen that error before, so I would like to ask if you could provide some more info before we dive into trying to fix your install.

First, could you please provide logs?

Second, could you please run the following commands and provide the output? I need these in order to help further diagnose the issue.

  1. % sudo /Library/Application\ Support/com.canonical.multipass/bin/qemu-img info /var/root/Library/Application\ Support/multipassd/qemu/vault/instances/docker/ubuntu-22.04-server-cloudimg-arm64.img
  2. % sudo /Library/Application\ Support/com.canonical.multipass/bin/qemu-img info /var/root/Library/Application\ Support/multipassd/qemu/vault/instances/primary/ubuntu-22.04-server-cloudimg-arm64.img
  3. % ps -aef | grep qemu

Thanks!

bastos1971 commented 1 year ago

Hello Chris,

Thanks for the quick answer.

Please find de log attached and the output of your 3 questions

Many thanks and best regards

Bastien

Answer 1)

image: /var/root/Library/Application Support/multipassd/qemu/vault/instances/docker/ubuntu-22.04-server-cloudimg-arm64.img file format: qcow2 virtual size: 40 GiB (42949672960 bytes) disk size: 9.57 GiB cluster_size: 65536 Snapshot list: ID TAG VM SIZE DATE VM CLOCK ICOUNT 1 suspend 1.25 GiB 2023-06-22 14:25:15 77:18:01.170
Format specific information: compat: 0.10 compression type: zlib refcount bits: 16 Child node '/file': filename: /var/root/Library/Application Support/multipassd/qemu/vault/instances/docker/ubuntu-22.04-server-cloudimg-arm64.img protocol type: file file length: 13.8 GiB (14799536128 bytes) disk size: 9.57 GiB

Answer 2

fg: no current job bastien@bastiens-MBP Multipass % sudo /Library/Application\ Support/com.canonical.multipass/bin/qemu-img info /var/root/Library/Application\ Support/multipassd/qemu/vault/instances/primary/ubuntu-22.04-server-cloudimg-arm64.img image: /var/root/Library/Application Support/multipassd/qemu/vault/instances/primary/ubuntu-22.04-server-cloudimg-arm64.img file format: qcow2 virtual size: 5 GiB (5368709120 bytes) disk size: 5.06 GiB cluster_size: 65536 Format specific information: compat: 0.10 compression type: zlib refcount bits: 16 Child node '/file': filename: /var/root/Library/Application Support/multipassd/qemu/vault/instances/primary/ubuntu-22.04-server-cloudimg-arm64.img protocol type: file file length: 5.19 GiB (5575016448 bytes) disk size: 5.06 GiB

3)

ps -aef | grep qemu 0 902 1 0 Dim06 ?? 4:49.84 /Library/Application Support/com.canonical.multipass/bin/qemu-system-aarch64 -machine virt,gic-version=3 -accel hvf -drive file=/Library/Application Support/com.canonical.multipass/bin/../Resources/qemu/edk2-aarch64-code.fd,if=pflash,format=raw,readonly=on -cpu host -nic vmnet-shared,model=virtio-net-pci,mac=52:54:00:87:84:11 -device virtio-scsi-pci,id=scsi0 -drive file=/var/root/Library/Application Support/multipassd/qemu/vault/instances/docker1/ubuntu-22.04-server-cloudimg-arm64.img,if=none,format=qcow2,discard=unmap,id=hda -device scsi-hd,drive=hda,bus=scsi0.0 -smp 2 -m 4096M -qmp stdio -chardev null,id=char0 -serial chardev:char0 -nographic -cdrom /var/root/Library/Application Support/multipassd/qemu/vault/instances/docker1/cloud-init-config.iso 0 5662 1 0 Dim06 ?? 4:22.07 /Library/Application Support/com.canonical.multipass/bin/qemu-system-aarch64 -machine virt,gic-version=3 -accel hvf -drive file=/Library/Application Support/com.canonical.multipass/bin/../Resources/qemu/edk2-aarch64-code.fd,if=pflash,format=raw,readonly=on -cpu host -nic vmnet-shared,model=virtio-net-pci,mac=52:54:00:87:84:11 -device virtio-scsi-pci,id=scsi0 -drive file=/var/root/Library/Application Support/multipassd/qemu/vault/instances/docker1/ubuntu-22.04-server-cloudimg-arm64.img,if=none,format=qcow2,discard=unmap,id=hda -device scsi-hd,drive=hda,bus=scsi0.0 -smp 2 -m 4096M -qmp stdio -chardev null,id=char0 -serial chardev:char0 -nographic -cdrom /var/root/Library/Application Support/multipassd/qemu/vault/instances/docker1/cloud-init-config.iso -loadvm suspend -machine virt-8.0 0 7403 1 0 Dim06 ?? 4:23.44 /Library/Application Support/com.canonical.multipass/bin/qemu-system-aarch64 -machine virt,gic-version=3 -accel hvf -drive file=/Library/Application Support/com.canonical.multipass/bin/../Resources/qemu/edk2-aarch64-code.fd,if=pflash,format=raw,readonly=on -cpu host -nic vmnet-shared,model=virtio-net-pci,mac=52:54:00:87:84:11 -device virtio-scsi-pci,id=scsi0 -drive file=/var/root/Library/Application Support/multipassd/qemu/vault/instances/docker1/ubuntu-22.04-server-cloudimg-arm64.img,if=none,format=qcow2,discard=unmap,id=hda -device scsi-hd,drive=hda,bus=scsi0.0 -smp 2 -m 4096M -qmp stdio -chardev null,id=char0 -serial chardev:char0 -nographic -cdrom /var/root/Library/Application Support/multipassd/qemu/vault/instances/docker1/cloud-init-config.iso -loadvm suspend -machine virt-8.0 0 8776 1 0 Dim06 ?? 4:19.07 /Library/Application Support/com.canonical.multipass/bin/qemu-system-aarch64 -machine virt,gic-version=3 -accel hvf -drive file=/Library/Application Support/com.canonical.multipass/bin/../Resources/qemu/edk2-aarch64-code.fd,if=pflash,format=raw,readonly=on -cpu host -nic vmnet-shared,model=virtio-net-pci,mac=52:54:00:87:84:11 -device virtio-scsi-pci,id=scsi0 -drive file=/var/root/Library/Application Support/multipassd/qemu/vault/instances/docker1/ubuntu-22.04-server-cloudimg-arm64.img,if=none,format=qcow2,discard=unmap,id=hda -device scsi-hd,drive=hda,bus=scsi0.0 -smp 2 -m 4096M -qmp stdio -chardev null,id=char0 -serial chardev:char0 -nographic -cdrom /var/root/Library/Application Support/multipassd/qemu/vault/instances/docker1/cloud-init-config.iso -loadvm suspend -machine virt-8.0 0 11351 1 0 Dim06 ?? 4:05.89 /Library/Application Support/com.canonical.multipass/bin/qemu-system-aarch64 -machine virt,gic-version=3 -accel hvf -drive file=/Library/Application Support/com.canonical.multipass/bin/../Resources/qemu/edk2-aarch64-code.fd,if=pflash,format=raw,readonly=on -cpu host -nic vmnet-shared,model=virtio-net-pci,mac=52:54:00:87:84:11 -device virtio-scsi-pci,id=scsi0 -drive file=/var/root/Library/Application Support/multipassd/qemu/vault/instances/docker1/ubuntu-22.04-server-cloudimg-arm64.img,if=none,format=qcow2,discard=unmap,id=hda -device scsi-hd,drive=hda,bus=scsi0.0 -smp 2 -m 4096M -qmp stdio -chardev null,id=char0 -serial chardev:char0 -nographic -cdrom /var/root/Library/Application Support/multipassd/qemu/vault/instances/docker1/cloud-init-config.iso -loadvm suspend -machine virt-8.0 0 11356 1 0 Dim06 ?? 6:03.48 /Library/Application Support/com.canonical.multipass/bin/qemu-system-aarch64 -machine virt,gic-version=3 -accel hvf -drive file=/Library/Application Support/com.canonical.multipass/bin/../Resources/qemu/edk2-aarch64-code.fd,if=pflash,format=raw,readonly=on -cpu host -nic vmnet-shared,model=virtio-net-pci,mac=52:54:00:18:12:87 -device virtio-scsi-pci,id=scsi0 -drive file=/var/root/Library/Application Support/multipassd/qemu/vault/instances/primary/ubuntu-22.04-server-cloudimg-arm64.img,if=none,format=qcow2,discard=unmap,id=hda -device scsi-hd,drive=hda,bus=scsi0.0 -smp 1 -m 1024M -qmp stdio -chardev null,id=char0 -serial chardev:char0 -nographic -cdrom /var/root/Library/Application Support/multipassd/qemu/vault/instances/primary/cloud-init-config.iso -loadvm suspend -machine virt-8.0 0 11669 1 0 Dim06 ?? 2:24.22 /Library/Application Support/com.canonical.multipass/bin/qemu-system-aarch64 -machine virt,gic-version=3 -accel hvf -drive file=/Library/Application Support/com.canonical.multipass/bin/../Resources/qemu/edk2-aarch64-code.fd,if=pflash,format=raw,readonly=on -cpu host -nic vmnet-shared,model=virtio-net-pci,mac=52:54:00:80:84:cc -device virtio-scsi-pci,id=scsi0 -drive file=/var/root/Library/Application Support/multipassd/qemu/vault/instances/faithful-gobbler/ubuntu-22.04-server-cloudimg-arm64.img,if=none,format=qcow2,discard=unmap,id=hda -device scsi-hd,drive=hda,bus=scsi0.0 -smp 1 -m 1024M -qmp stdio -chardev null,id=char0 -serial chardev:char0 -nographic -cdrom /var/root/Library/Application Support/multipassd/qemu/vault/instances/faithful-gobbler/cloud-init-config.iso 0 12170 1 0 Dim06 ?? 6:03.77 /Library/Application Support/com.canonical.multipass/bin/qemu-system-aarch64 -machine virt,gic-version=3 -accel hvf -drive file=/Library/Application Support/com.canonical.multipass/bin/../Resources/qemu/edk2-aarch64-code.fd,if=pflash,format=raw,readonly=on -cpu host -nic vmnet-shared,model=virtio-net-pci,mac=52:54:00:18:12:87 -device virtio-scsi-pci,id=scsi0 -drive file=/var/root/Library/Application Support/multipassd/qemu/vault/instances/primary/ubuntu-22.04-server-cloudimg-arm64.img,if=none,format=qcow2,discard=unmap,id=hda -device scsi-hd,drive=hda,bus=scsi0.0 -smp 1 -m 1024M -qmp stdio -chardev null,id=char0 -serial chardev:char0 -nographic -cdrom /var/root/Library/Application Support/multipassd/qemu/vault/instances/primary/cloud-init-config.iso 0 13994 1 0 Dim06 ?? 5:43.67 /Library/Application Support/com.canonical.multipass/bin/qemu-system-aarch64 -machine virt,gic-version=3 -accel hvf -drive file=/Library/Application Support/com.canonical.multipass/bin/../Resources/qemu/edk2-aarch64-code.fd,if=pflash,format=raw,readonly=on -cpu host -nic vmnet-shared,model=virtio-net-pci,mac=52:54:00:18:12:87 -device virtio-scsi-pci,id=scsi0 -drive file=/var/root/Library/Application Support/multipassd/qemu/vault/instances/primary/ubuntu-22.04-server-cloudimg-arm64.img,if=none,format=qcow2,discard=unmap,id=hda -device scsi-hd,drive=hda,bus=scsi0.0 -smp 1 -m 1024M -qmp stdio -chardev null,id=char0 -serial chardev:char0 -nographic -cdrom /var/root/Library/Application Support/multipassd/qemu/vault/instances/primary/cloud-init-config.iso -loadvm suspend -machine virt-8.0 0 14011 1 0 Dim06 ?? 1:26.81 /Library/Application Support/com.canonical.multipass/bin/qemu-system-aarch64 -machine virt,gic-version=3 -accel hvf -drive file=/Library/Application Support/com.canonical.multipass/bin/../Resources/qemu/edk2-aarch64-code.fd,if=pflash,format=raw,readonly=on -cpu host -nic vmnet-shared,model=virtio-net-pci,mac=52:54:00:87:84:11 -device virtio-scsi-pci,id=scsi0 -drive file=/var/root/Library/Application Support/multipassd/qemu/vault/instances/docker1/ubuntu-22.04-server-cloudimg-arm64.img,if=none,format=qcow2,discard=unmap,id=hda -device scsi-hd,drive=hda,bus=scsi0.0 -smp 2 -m 4096M -qmp stdio -chardev null,id=char0 -serial chardev:char0 -nographic -cdrom /var/root/Library/Application Support/multipassd/qemu/vault/instances/docker1/cloud-init-config.iso 0 18929 1 0 Dim06 ?? 1:03.00 /Library/Application Support/com.canonical.multipass/bin/qemu-system-aarch64 -machine virt,gic-version=3 -accel hvf -drive file=/Library/Application Support/com.canonical.multipass/bin/../Resources/qemu/edk2-aarch64-code.fd,if=pflash,format=raw,readonly=on -cpu host -nic vmnet-shared,model=virtio-net-pci,mac=52:54:00:18:12:87 -device virtio-scsi-pci,id=scsi0 -drive file=/var/root/Library/Application Support/multipassd/qemu/vault/instances/primary/ubuntu-22.04-server-cloudimg-arm64.img,if=none,format=qcow2,discard=unmap,id=hda -device scsi-hd,drive=hda,bus=scsi0.0 -smp 1 -m 1024M -qmp stdio -chardev null,id=char0 -serial chardev:char0 -nographic -cdrom /var/root/Library/Application Support/multipassd/qemu/vault/instances/primary/cloud-init-config.iso 0 20451 1 0 Dim07 ?? 1:26.81 /Library/Application Support/com.canonical.multipass/bin/qemu-system-aarch64 -machine virt,gic-version=3 -accel hvf -drive file=/Library/Application Support/com.canonical.multipass/bin/../Resources/qemu/edk2-aarch64-code.fd,if=pflash,format=raw,readonly=on -cpu host -nic vmnet-shared,model=virtio-net-pci,mac=52:54:00:18:12:87 -device virtio-scsi-pci,id=scsi0 -drive file=/var/root/Library/Application Support/multipassd/qemu/vault/instances/primary/ubuntu-22.04-server-cloudimg-arm64.img,if=none,format=qcow2,discard=unmap,id=hda -device scsi-hd,drive=hda,bus=scsi0.0 -smp 1 -m 1024M -qmp stdio -chardev null,id=char0 -serial chardev:char0 -nographic -cdrom /var/root/Library/Application Support/multipassd/qemu/vault/instances/primary/cloud-init-config.iso 0 20966 1 0 Dim07 ?? 550:10.48 /Library/Application Support/com.canonical.multipass/bin/qemu-system-aarch64 -machine virt,gic-version=3 -accel hvf -drive file=/Library/Application Support/com.canonical.multipass/bin/../Resources/qemu/edk2-aarch64-code.fd,if=pflash,format=raw,readonly=on -cpu host -nic vmnet-shared,model=virtio-net-pci,mac=52:54:00:18:12:87 -device virtio-scsi-pci,id=scsi0 -drive file=/var/root/Library/Application Support/multipassd/qemu/vault/instances/primary/ubuntu-22.04-server-cloudimg-arm64.img,if=none,format=qcow2,discard=unmap,id=hda -device scsi-hd,drive=hda,bus=scsi0.0 -smp 1 -m 1024M -qmp stdio -chardev null,id=char0 -serial chardev:char0 -nographic -cdrom /var/root/Library/Application Support/multipassd/qemu/vault/instances/primary/cloud-init-config.iso 0 21052 1 0 Dim07 ?? 549:55.37 /Library/Application Support/com.canonical.multipass/bin/qemu-system-aarch64 -machine virt,gic-version=3 -accel hvf -drive file=/Library/Application Support/com.canonical.multipass/bin/../Resources/qemu/edk2-aarch64-code.fd,if=pflash,format=raw,readonly=on -cpu host -nic vmnet-shared,model=virtio-net-pci,mac=52:54:00:18:12:87 -device virtio-scsi-pci,id=scsi0 -drive file=/var/root/Library/Application Support/multipassd/qemu/vault/instances/primary/ubuntu-22.04-server-cloudimg-arm64.img,if=none,format=qcow2,discard=unmap,id=hda -device scsi-hd,drive=hda,bus=scsi0.0 -smp 1 -m 1024M -qmp stdio -chardev null,id=char0 -serial chardev:char0 -nographic -cdrom /var/root/Library/Application Support/multipassd/qemu/vault/instances/primary/cloud-init-config.iso 0 23892 1 0 Dim07 ?? 541:41.00 /Library/Application Support/com.canonical.multipass/bin/qemu-system-aarch64 -machine virt,gic-version=3 -accel hvf -drive file=/Library/Application Support/com.canonical.multipass/bin/../Resources/qemu/edk2-aarch64-code.fd,if=pflash,format=raw,readonly=on -cpu host -nic vmnet-shared,model=virtio-net-pci,mac=52:54:00:18:12:87 -device virtio-scsi-pci,id=scsi0 -drive file=/var/root/Library/Application Support/multipassd/qemu/vault/instances/primary/ubuntu-22.04-server-cloudimg-arm64.img,if=none,format=qcow2,discard=unmap,id=hda -device scsi-hd,drive=hda,bus=scsi0.0 -smp 1 -m 1024M -qmp stdio -chardev null,id=char0 -serial chardev:char0 -nographic -cdrom /var/root/Library/Application Support/multipassd/qemu/vault/instances/primary/cloud-init-config.iso 0 24689 24682 0 Dim07 ?? 538:29.66 /Library/Application Support/com.canonical.multipass/bin/qemu-system-aarch64 -machine virt,gic-version=3 -accel hvf -drive file=/Library/Application Support/com.canonical.multipass/bin/../Resources/qemu/edk2-aarch64-code.fd,if=pflash,format=raw,readonly=on -cpu host -nic vmnet-shared,model=virtio-net-pci,mac=52:54:00:18:12:87 -device virtio-scsi-pci,id=scsi0 -drive file=/var/root/Library/Application Support/multipassd/qemu/vault/instances/primary/ubuntu-22.04-server-cloudimg-arm64.img,if=none,format=qcow2,discard=unmap,id=hda -device scsi-hd,drive=hda,bus=scsi0.0 -smp 1 -m 1024M -qmp stdio -chardev null,id=char0 -serial chardev:char0 -nographic -cdrom /var/root/Library/Application Support/multipassd/qemu/vault/instances/primary/cloud-init-config.iso 501 13494 12418 0 11:46 ttys001 0:00.00 grep qemu bastien@bastiens-MBP ~ %

multipassd.log

townsend2010 commented 1 year ago

Hi @bastos1971!

Thanks for providing the requested info. I've looked at everything you posted along with QEMU source code and it's still not clear how this is occurring. I would like now to try to help you recover from this situation.

Please try the following:

  1. % sudo killall -9 qemu-system-aarch64
  2. % sudo launchctl unload /Library/LaunchDaemons/com.canonical.multipassd.plist
  3. % launchctl unload /Library/Application\ Support/com.canonical.multipass/Resources/com.canonical.multipass.gui.autostart.plist
  4. % sudo /Library/Application\ Support/com.canonical.multipass/bin/qemu-img snapshot -d suspend /var/root/Library/Application\ Support/multipassd/qemu/vault/instances/docker/ubuntu-22.04-server-cloudimg-arm64.img
  5. % sudo launchctl load -w /Library/LaunchDaemons/com.canonical.multipassd.plist

Please let me know how it goes. Thanks!

bastos1971 commented 1 year ago

Hello

Thanks for answer. It has worked.

I have launched your commands. There were OK until :

sudo /Library/Application\ Support/com.canonical.multipass/bin/qemu-img snapshot -d suspend /var/root/Library/Application\ Support/multipassd/qemu/vault/instances/docker/ubuntu-22.04-server-cloudimg-arm64.img qemu-img: Could not delete snapshot 'suspend': Failed to free the cluster and L1 table: File too large

Even if the command failed, I have tried the "Multipass list » which were much more faster than yesterday.

Primary VM was stopped and docker starting

multipass list Name State IPv4 Image primary Stopped -- Ubuntu 22.04 LTS docker Starting -- Ubuntu 22.04 LTS docker1 Deleted -- Not Available

Once docker was started again, It has blocked again all VM. I have stopped, deleted and prune the docker, it took a while, but I succeeded.

I have launched again docker from scratch and it has succeed.

multipass launch docker You'll need to add this to your shell configuration (.bashrc, .zshrc or so) for aliases to work without prefixing with multipass:

PATH="$PATH:/Users/bastos/Library/Application Support/multipass/bin" Folder "/Users/bastien/multipass/docker" already exists. Mounted '/Users/bastien/multipass/docker' into 'docker:docker' Launched: docker

multipass list Name State IPv4 Image primary Stopped -- Ubuntu 22.04 LTS docker Running 192.168.64.18 Ubuntu 22.04 LTS 172.17.0.1 multipass shell docker

Welcome to Ubuntu 22.04.2 LTS (GNU/Linux 5.15.0-75-generic aarch64)

Expanded Security Maintenance for Applications is not enabled.

3 updates can be applied immediately. 3 of these updates are standard security updates. To see these additional updates run: apt list --upgradable

Enable ESM Apps to receive additional future security updates. See https://ubuntu.com/esm or run: sudo pro status

That’s it !!

I use 2 MacBook. I have Multipass on both of them, But all the issues I have are occurs on the M1 Pro and not on the Intel.

Many thanks for the support

Bastien

Le 27 juin 2023 à 21:53, Chris Townsend @.***> a écrit :

Hi @bastos1971 https://github.com/bastos1971!

Thanks for providing the requested info. I've looked at everything you posted along with QEMU source code and it's still not clear how this is occurring. I would like now to try to help you recover from this situation.

Please try the following:

% sudo killall -9 qemu-system-aarch64 % sudo launchctl unload /Library/LaunchDaemons/com.canonical.multipassd.plist % launchctl unload /Library/Application\ Support/com.canonical.multipass/Resources/com.canonical.multipass.gui.autostart.plist % sudo /Library/Application\ Support/com.canonical.multipass/bin/qemu-img snapshot -d suspend /var/root/Library/Application\ Support/multipassd/qemu/vault/instances/docker/ubuntu-22.04-server-cloudimg-arm64.img % sudo launchctl load -w /Library/LaunchDaemons/com.canonical.multipassd.plist Please let me know how it goes. Thanks!

— Reply to this email directly, view it on GitHub https://github.com/canonical/multipass/issues/3138#issuecomment-1610125631, or unsubscribe https://github.com/notifications/unsubscribe-auth/A4QRRJ7R4ZHCQ3UZN6RE7R3XNM23ZANCNFSM6AAAAAAZTIRROQ. You are receiving this because you were mentioned.

townsend2010 commented 1 year ago

Hi @bastos1971!

I'm glad you got this working! Thank you for your patience. I'm going to close this report, but if you run into any more issues, please feel free to open a new issue.