Cannot start correctly instance after fresh install on Windows 11 (stuck for minutes at "starting", then timeout)

[david-77]

Describe the bug Instance stuck at "starting" for minutes, and then the following message appears : launch failed: The following errors occurred: microk8s: timed out waiting for response

I found other people discussing the same issue, and I tried :

• deleting the hosts.ics file
• uninstall Mulitpass
• rebooted (several times) the computer
• stopping WSL 2 (wsl --shutdown)
• reinstalling (several times) multipass
• retried the process to create the instance
• tried with other image (mantic)

Every time, i have the same issue. I need to keep WSL 2 (for docker desktop), so I can't uninstall it. Is there any way to make it work without uninstalling WSL 2 ?

To Reproduce How, and what happened?

1. Download Mulitpass installer for Windows multipass-1.13.1+win-win64.exe
2. Install it as Administrator
3. Follow 'MicroK8s' installation via Multipass: https://microk8s.io/docs/install-multipass
4. In my PowerShell, type the following command : multipass launch --name microk8s-vm --mem 4G --disk 40G
5. Displays image download, configuration, and instance starting
6. It stays there at "starting microk8s-vm ...."

Expected behavior What did you expect to happen? The instance to starts correctly

Logs Found this entry in windows event log, seems interesting : [daemon] Cannot open ssh session on "microk8s-vm" shutdown: ssh connection failed: 'Failed to resolve hostname microk8s-vm.mshome.net (Hôte inconnu. )'

Additional info

• OS: Windows 11 x64
  • multipass version 1.13.1+win-win64.exe
  • multipass info --all :
    Warning: the --all flag for the info command is deprecated. Please use info with no positional arguments for the same effect. [2024-03-27T18:30:45.198] [error] [client] Caught an unhandled exception: invalid utf8
  • multipass get local.driver hyperv

Additional context Windows 11 x64 WSL 2 activated Docker Desktop

[sharder996]

Hi @david-77, I know you mentioned that you tried deleting the hosts.ics file, but it still looks like there might be a problem with the file. See the Multipass docs on stale internet connection sharing lease.

Can you either verify that there are no problems with the file or paste the contents here?

[david-77]

Hi @sharder996 , Thanks for your reply. I've deleted,edited multiple times the hosts.ics file (as admin) Here its content for now :

# Copyright (c) 1993-2001 Microsoft Corp.
#
# This file has been automatically generated for use by Microsoft Internet
# Connection Sharing. It contains the mappings of IP addresses to host names
# for the home network. Please do not make changes to the HOSTS.ICS file.
# Any changes may result in a loss of connectivity between machines on the
# local network.
#
172.18.128.1 mycomputername.mshome.net # 2029 3 1 26 16 45 0 535

Once or twice i saw this file with a added line for the instance, such as 172.xxx.yyy.zzz microk8s-vm.mshome.net

The file was corrupted just once (the first time I think). But after deleting it and rebooted my machine, it always seemed to be ok.

See the Multipass docs on stale internet connection sharing lease.

Yes, I've read this page before posting my issue. Also, I found this blog post which seems corresponding my problem, referencing the #1512 issue But not real answer, only a workaround I cannot apply (removing WSL2)

[sharder996]

Do you happen to have internet connection sharing turned on?

[david-77]

Great !!!!! Thanks a lot ! Internet Sharing was disabled on the hyperv adapter, and once I enabled it and reboot the computer : tada ! (french way to express a little victory ;) Thanks again !!!!