Error 500 when searching for any keyword on ubuntu.com/security/notices

pnwAlex commented 1 week ago

Summary

Error 500 when searching for a keyword on https://ubuntu.com/security/notices

Steps to reproduce the behavior

Go to https://ubuntu.com/security/notices
In the "Details contain" field, type anything, such as "gcc" or "Apache"
Click the "Search" button
Get an error message: 500: Server error Something's gone wrong. The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application. Try reloading the page. If the error persists, please note that it may be a known issue. If not, please file a new issue.

Expected behavior

It should find any security notices containing the keyword you searched for.

Screenshot

Browser/device details

Device: Windows PC and MacBook
OS: Windows 10 and macOS 14.5
Browser [e.g. stock browser, safari]: Firefox 115.12.0esr and Google Chrome v126 on macOS and Windows 10
Version [e.g. 22]: Firefox 115.12.0esr, Chrome 126

Grissess commented 5 days ago

Replicated the issue on a local MacBook, Firefox 127.0.2 on 64-bit M1 (though I imagine this is serverside :)

This occurs during a search for any non-empty string.

hagai-helman commented 4 days ago

Same for me (Firefox 127.0.2 (64-bit) on Ubuntu 24.04).

Also happens when the search string (details) is empty, for most combinations of release and offset (i.e. page number). Interestingly enough, not for all combinations. For example, order=newest&release=mantic&details=&offset=10 works fine.

seva-luchianov commented 4 days ago

Potentially related to https://github.com/canonical/ubuntu.com/issues/14018, I assume the entire API is borked in the backend with relation to query strings

canonical / ubuntu.com