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Content Recommendation Engine (Marketo) strip isn't working #1990

Closed ae5202 closed 7 years ago

ae5202 commented 7 years ago

Summary

Content Recommendation Engine (Marketo) strip isn't working. This is an orange strip that appears at the bottom of the page on Insights and pages (Marketo Landing Pages) and provides content recomendations.

I've checked the Admin section in Marketo that deals with CRE and I see everything seems fine so not sure what the issue is.

Admin page: https://sjrtp3.marketo.com/app/admin/accountSettings.do?isPredictiveApp=true

Process

Unfortunately I can't provide a screenshot of what I should be seeing that I'm not (which is the issue) as it's just a pop-up that doesn't appear.

Current and expected result

Expected result is for the orange pop-up strip to appear on Insights and pages (marketo landing pages) screen shot 2017-06-15 at 11 37 42 screen shot 2017-06-15 at 11 37 34 screen shot 2017-06-15 at 11 37 17

Screenshot

[if relevant, include a screenshot]

anthonydillon commented 7 years ago

Sorry, I am not sure I understand the issue. Could you provide more information?

ae5202 commented 7 years ago

Marketo has a sub-product called Content Recommendation Engine. It basically adds a strip which looks like a footer to each page with content titles and links to go read them. It used to be visible on Insights pages and marketo landing pages but has disappeared. Not sure what other info would help?

On Thu, Jun 15, 2017 at 1:56 PM Anthony Dillon notifications@github.com wrote:

Sorry, I am not sure I understand the issue. Could you provide more information?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/canonical-websites/www.ubuntu.com/issues/1990#issuecomment-308721567, or mute the thread https://github.com/notifications/unsubscribe-auth/AMWZwkX_zxldmapUYJAyhOIHSa3JTYZzks5sESnzgaJpZM4N7CGe .

pmahnke commented 7 years ago

@ae5202 it seems to be working now.... lucia turned it on.