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carbon-design-system / carbon-for-ibm-dotcom

Carbon for IBM.com is based on the Carbon Design System for IBM
https://www.ibm.com/standards/carbon/
Apache License 2.0
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Create support model for the DDS #301

Closed jeffchew closed 4 years ago

jeffchew commented 4 years ago

Jeff-Chew created the following on Aug 01:

User Story

As a [user role below]: DDS support team

I need to: effectively triage all incoming support tickets

so that I can: best manage the team's time and allocation on support

Additional Information

Original issue: https://github.ibm.com/webstandards/digital-design/issues/1337

jeffchew commented 4 years ago

On Aug 01, Jeff-Chew commented: FYI, I created the label "to be triaged", which I think we should automatically add to a bug when it comes in. We can filter by this label during triage meetings then remove once we have triaged it.

jeffchew commented 4 years ago

On Aug 01, linda-carotenuto commented: Is this v18 only?

jeffchew commented 4 years ago

On Aug 01, Jeff-Chew commented:

Is this v18 only?

I think this model can serve for both honestly, but we can discuss.

stale[bot] commented 4 years ago

We've marked this issue as stale because there hasn't been any activity for 30 days. If there's no further activity on this issue in the next three days then we'll close it. You can keep the conversation going with just a short comment. Thanks for your contributions.