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card-io / card.io-Android-SDK

card.io provides fast, easy credit card scanning in mobile apps
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First scan doesn't work in Android #149

Closed MaggieChaverri closed 8 years ago

MaggieChaverri commented 8 years ago

Hello,

We have an issue with Android only where you scan the card for the first time, it identifies the digits successfully, but when you click on DONE you are asked to scan the card again.

If you scan it a second time it's stored successfully, if you go back instead of re-scanning, the card number is stored successfully.

Is this a known issue with Android?

Thanks for the help.

bluk commented 8 years ago

Does this happen on the sample app?

MaggieChaverri commented 8 years ago

no, this happens on production

braebot commented 8 years ago

What version of Android? Could this be this related to #150?

MaggieChaverri commented 8 years ago

ZjAwMDAwMDAxMTM1YjQxZjM5MmExNjljZTA5NDQzZTRmQHJlcGx5LmdpdGh1Yi5jb20= Return-Path: margaritac@pokerstars.com Received: from imdgnmta01.csr.pstars (unknown [121.121.121.34]) by mx13.pokerstars.eu (mailer) with ESMTP id 35C47A800CE for reply@reply.github.com; Tue, 24 May 2016 09:47:46 -0400 (EDT) X-IronPort-AV: E=Sophos;i="5.26,359,1459810800"; d="scan'208,217";a="12316649" From: Maggie Chaverri margaritac@pokerstars.com To: card-io/card.io-Android-SDK reply@reply.github.com Subject: RE: [card-io/card.io-Android-SDK] First scan doesn't work in Android (#149) Thread-Topic: [card-io/card.io-Android-SDK] First scan doesn't work in Android (#149) Thread-Index: AQHRtUACcLbapiuKnUyjQR3SWyJSSZ/IGutQ Date: Tue, 24 May 2016 13:47:43 +0000 Message-ID: ba36a49d7b954f2c839456bed8efd592@imdgnexdag01.csr.pstars References: card-io/card.io-Android-SDK/issues/149@github.com card-io/card.io-Android-SDK/issues/149/221111403@github.com In-Reply-To: card-io/card.io-Android-SDK/issues/149/221111403@github.com Accept-Language: en-GB, en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: Content-Type: multipart/alternative; boundary="_000ba36a49d7b954f2c839456bed8efd592imdgnexdag01csrpstars" MIME-Version: 1.0

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braebot commented 8 years ago

Hmm, we're unable to understand the latest comment. I'm closing this due to inactivity. We will reopen if there's more data to help debug the issue. Thanks!