Michael was added to the puzzles folder with one email address (me@xxx.com) and then he tried to log in with his gmail address (xxx@gmail.com) and couldn't, even though they are aliased to the same account. Also, adding the gmail address to the folder did nothing because the account already had access.
I resolved this by removing him from the folder and readding him with his other account.
Should see if we can improve handling google account aliases.
Michael was added to the puzzles folder with one email address (me@xxx.com) and then he tried to log in with his gmail address (xxx@gmail.com) and couldn't, even though they are aliased to the same account. Also, adding the gmail address to the folder did nothing because the account already had access.
I resolved this by removing him from the folder and readding him with his other account.
Should see if we can improve handling google account aliases.