some ideas from incident response training into curriculum

[tracykteal]

The Code of Conduct committee went through incident response training, and some general guidelines. We could add some things from that training to the CoC section of instructor training.

[kariljordan]

I recommend that we add a section on how to take an incident report using the LASER acronym:

LASER

• listen and summarize - Use "you" statement
• acknowledge
• seek assistance from within the committee and involve them
• ensure everyone is safe
• report and respond

There is also a need to understand how to follow up on a reported person:

RACING

• REPEAT: Fact with specific example. Guideline with specific example and actions
• ALLOW them to repond: you should not provide emotional support to them. Create a welcoming environment
• CONSEQUENCE: focus on the consequence and IMPACT of their behaviour
• Not your job to reassure: They might seek assurance but your job is to
• Given them concrete plan how to change the behaviour "you can help me by not using 'this' word"
• they might apologize, which is also in reponse to seeking assurance: respond by "I accept your apology, but I won't relay it"

The concern I have though is that sometimes instructors are not workshop hosts, so who should actually receive this training?

incident response training etherpad @raynamharris @ErinBecker

[raynamharris]

I was thinking writing up the training as the blog post rather than turning it into something we could teach in less time, somehow squeezed into an already full curriculum.

We could turn the blog into some sort of recommended reading for hosts and instructors.

[karenword]

+1 to a blog post!

[karinlag]

Maybe we could have a section of "Extras" in the IT materials that refer to selected blog posts? This one could then be one of these, and I'm willing to bet we have more that would be useful for people to read.

Karin

On 16.05.2018 05:31, karenword wrote:

+1 to a blog post!

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[kariljordan]

I'm a fan of @karinlag's idea! I agree that the curriculum is already super full, but we need to somehow have supplementary information included.

[raynamharris]

I thought there used to be a page of like 100 recommended books and papers... We could do something similar, as its own webpage in the extras section

[tracykteal]

This is all great! Everyone is right that instructor training is already really full. Maybe rather than putting this into instructor training materials, we could add things like LASER and RACING to the handbook in the CoC section. Then link to them from the instructor training materials for people to reference if they want more information on CoC enforcement. I know this is a question that comes up, and then we could have something to point people towards.

A blog post about incident response training would also be great and could reference those things in the handbook for people who want more information.

[kariljordan]

Even better idea @tracykteal! That sounds fantastic.

@raynamharris if you need help with the blog post once it's drafted please let me know.

@karinlag let me know if you want to tackle adding LASER and RACING to the handbook.

[ChristinaLK]

+1 to adding to the handbook, since I think information that's useful for all instructors should go there.

[ChristinaLK]

Hi all - can I close this issue, since it's more for the handbook. Is there anything from this discussion that will be useful for instructor training?

Will close in a week or so if I don't hear anything.

[kariljordan]

I'm fine with closing

[karinlag]

I am wondering if some instructors, especially new instructors, might feel uncertain about to what extent they have the authority to enforce the CoC then and there if something happpens in a workshop. Maybe that would be something we should adress in the curriculum somehow?

[ChristinaLK]

I'm actually going to leave this open -- I'm warming to the idea of having more "extras" pages as reference...