A Credit Card form walks into a Bar, he says to the bartender "I've been having a hard time meeting people" the bartender says "Wait, aren't you supposed to be good at generatinginterest?
Yes, besides some ridiculously bad jokes, I'll take you through some badly designed shopping cart experiences and Credit Card Forms. We’ve all seen them, ones that are not mobile friendly, where they don’t automatically detect the Credit Card type, where they force you to create an account just buy a pack of gum , where they bring up the wrong keyboard type and sadly many many more....
I’ll walk through a list of common problems and show you how you can dramatically improve customer experience using simple javascript tools, tricks and libraries. Like this, this and this.
Why Credit Card forms and shopping cart you may ask? Well, not only are they one of the most used forms in the Internet but they also affect your revenue directly. When a customer is frustrated when purchasing an object online it can lead to rapid shopping cart abandonment and direct loss of revenue. Hopefully you can bring some of these good practices to other parts of your web experience. And at the very least….they do make for good bar jokes.
Speaker Bio
Justin Woo is a Developer Evangelist at PayPal and has been programming ever since he got his first IBM XT running DOS. He loves writing mobile applications (especially hybrid-HTML5 applications) and wishes everything could be done in LISP. In his spare time he enjoys tinkering around with cool hardware. He’s built a game for Autistic Children, a Robot that can be controlled remotely and even a Kinect game involving tapeworms. He graduated from Purdue University with a degree in Computer Engineering and was previously a Program Manager at Microsoft. He lives with his wife and two wonderful dogs - one of which refuses to admit that he is blind and the other that likes to pretend she's a rabbit. In his spare time he loves playing squash and board games (his favorite being Settlers of Catan). He also grew up in Singapore and so please don't mind his Singlish.
A Credit Card Form walks into a Bar.......
A Credit Card form walks into a Bar, he says to the bartender "I've been having a hard time meeting people" the bartender says "Wait, aren't you supposed to be good at generating interest?
Yes, besides some ridiculously bad jokes, I'll take you through some badly designed shopping cart experiences and Credit Card Forms. We’ve all seen them, ones that are not mobile friendly, where they don’t automatically detect the Credit Card type, where they force you to create an account just buy a pack of gum , where they bring up the wrong keyboard type and sadly many many more....
I’ll walk through a list of common problems and show you how you can dramatically improve customer experience using simple javascript tools, tricks and libraries. Like this, this and this.
Why Credit Card forms and shopping cart you may ask? Well, not only are they one of the most used forms in the Internet but they also affect your revenue directly. When a customer is frustrated when purchasing an object online it can lead to rapid shopping cart abandonment and direct loss of revenue. Hopefully you can bring some of these good practices to other parts of your web experience. And at the very least….they do make for good bar jokes.
Speaker Bio
Justin Woo is a Developer Evangelist at PayPal and has been programming ever since he got his first IBM XT running DOS. He loves writing mobile applications (especially hybrid-HTML5 applications) and wishes everything could be done in LISP. In his spare time he enjoys tinkering around with cool hardware. He’s built a game for Autistic Children, a Robot that can be controlled remotely and even a Kinect game involving tapeworms. He graduated from Purdue University with a degree in Computer Engineering and was previously a Program Manager at Microsoft. He lives with his wife and two wonderful dogs - one of which refuses to admit that he is blind and the other that likes to pretend she's a rabbit. In his spare time he loves playing squash and board games (his favorite being Settlers of Catan). He also grew up in Singapore and so please don't mind his Singlish.