setting up new account fail - Githubissues

cashmusic / cashmusic.org

The main CASH website

http://cashmusic.org/

2 stars 0 forks source link

setting up new account fail #12

Open cloister opened 7 years ago

cloister commented 7 years ago

Tried to set up a new CASH Music account today here: https://cashmusic.org/admin/dosignup/

entered new email/username/pwd (and checked check box)
page reloaded ready to log in
email/pwd gave me a "Try again" red band error

Never received an email for login (checked spam folder too). I double-checked all the data I entered. Did it again. Still doesn't work.

I tried the forgot-my-password route and never got that email either.

Not sure if I just need to wait longer for an email (been 45m) or if something is wrong on your end or just classic user error (me).

paperscissors commented 7 years ago

Hey there, that's pretty odd. Can you email tom@cashmusic.org with the details you entered, so I can see if there was something in particular that might have triggered this?

I can also check our Mandrill logs, to see if something went south there.

Thanks! Tom