Description: As the title says, I can only get the xbox one controller to work while is directly connected to the console (With the help of a double c type usb cable). When the console is on dock mode however, the controller isn't recognised at all.
I tried with other controllers and they work just fine, I don't know why is this controller any different.
For context I guess, the xbox one controller in question is from the fourth generation.
Description: As the title says, I can only get the xbox one controller to work while is directly connected to the console (With the help of a double c type usb cable). When the console is on dock mode however, the controller isn't recognised at all.
I tried with other controllers and they work just fine, I don't know why is this controller any different. For context I guess, the xbox one controller in question is from the fourth generation.