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cathydeng / expunge.io

a resource to help folks w/ juvenile records kick off the expungement process
http://expunge.io
MIT License
42 stars 21 forks source link

Ask about open juvenile cases at end of question tree before saying yes eligible #24

Closed sharlyngrace closed 10 years ago

sharlyngrace commented 10 years ago

After someone determines they are eligible age- and offense-wise, they still are not able to file for juvenile expungement unless all other juvenile cases are closed (including probation). So, we have to ask if they have any open cases!

New last page before submitting eligible Wufoo form: "Do you have any open juvenile cases? A case is "open" if you are on probation or parole for it." Yes-->go to not yet eligible page: "You will be eligible when your current cases closes, including the end of any probation or parole." (and provide all the same info on confidentiality and employment rights, etc.) No-->Send to eligible form IDK--> Instruct to call legal aid (sorted by county)

cathydeng commented 10 years ago

turns out this will be more complicated than just adding one question, since we have to add this before each of the 3 eligible pages. here are the flow charts I'm using to implement this:

9cb213ec-9628-4033-ac32-84806f51b562

cathydeng commented 10 years ago

now q2/q4/q9 lead to questions about open cases before telling the user that they are eligible

http://www.expunge.io/q2 http://www.expunge.io/q4 http://www.expunge.io/q9

cathydeng commented 10 years ago

wording of open cases might be a lil confusing? changed question from "Are you currently on probation or on parole for an open juvenile case" to "Are you currently on probation or on parole for any other open juvenile case"

sharlyngrace commented 10 years ago

Thanks, Cathy! I'm not sure about the wording choice, because "any other" open juvenile case sounds like the case they are clicking through about is "open," which it shouldn't be or else it would also not be eligible yet. So that is why the original question asks if they are any open case in a general way.

..Actually, I just realized the wording I initially gave you is a little too narrow. Someone could have open case other than being on probation or parole. Really, it should ask: "Do you have any open juvenile cases (including probation, supervision, or parole)?" Then the "hold tight" page would say "but hold tight - you will be eligible once you no longer have any open juvenile case (and are not on probation or parole)."

Hopefully that makes sense.

cathydeng commented 10 years ago

okay I changed the wording accordingly, but haven't pushed to expunge.io - let's review tomorrow & make sure it's correct

sharlyngrace commented 10 years ago

Awesome, thanks!