Branding-logo image does not display

[GoogleCodeExporter]

What steps will reproduce the problem?
1.
2.
3.

What is the expected output? What do you see instead?
I cannot see the brand/logo image I uploaded, either in the 
admin>Options>Branding screen or the login screen. 

What version of the product are you using? On what operating system?
The server is Linux on a VPS account at site5.com.  I updated to version r375 
by deleting all the old files and uploaded all the new files.  My previous 
version was from 2010 and did not have sys.config.php.  I left the database 
intact.  Upon logging in as admin, it said that my database was updated for the 
new version.  The admin panel seems to be working properly except for the fact 
that I cannot see the brand/logo image I uploaded after installing the new 
version r375.

Please provide any additional information below.

Upon logging in, I had a message:

If images thumbnails aren't showing on your client's files lists (even your 
company logo there and on the branding page) please chmod the 
includes/timthumb/cache folder to 777 and then do the same with the 
'index.html' and 'timthumb_cacheLastCleanTime.touch' files inside that folder. 
Then try lowering each file to 644 and see if everything is still working.
(I changed the files to 777 but the image still does not display.)

I also had a message:
The chmod values of the emails folder and the html templates inside couldn't be 
set. If ProjectSend isn't sending notifications emails, please set them 
manually to 777.
(These were all originally set to 644 and I changed them to 777)

A safe chmod value couldn't be set for one or more system files. Please make 
sure that at least includes/sys.config.php has a chmod of 644 for security 
reasons.
(It already was 644)

Original issue reported on code.google.com by phil...@gmail.com on 9 Mar 2013 at 6:17

[GoogleCodeExporter]

Also, I am not receiving emails.

Original comment by phil...@gmail.com on 9 Mar 2013 at 6:24

[GoogleCodeExporter]

Thanks for your repot.

Do you see the thumbnails for uploaded image files on the client's files lists?

If no, then you can go to the options page and on the thumbnails tab look for
"Use file's absolute path" (it's the last option). Please change that and see 
if thumbs are working now.

Also, try using SMPT or gmail for your emails. You can find the options to 
configure that on the "E-mail notifications" tab.

Original comment by i...@subwaydesign.com.ar on 9 Mar 2013 at 9:07

[GoogleCodeExporter]

I do not see thumbnails.  I tried file's absolute path but that did not work.  
I changed the e-mail address and tried uploading another file but I did not 
receive an e-mail. I then tried checking the following but still did not 
receive an e-mail:

When a system user uploads files
When a client uploads files

Also, I don't see how a user can delete uploaded files.

Original comment by phil...@gmail.com on 9 Mar 2013 at 9:36

[GoogleCodeExporter]

Hi

I have the same problem, and I would like to know, what you mean with 

"If no, then you can go to the options page and on the thumbnails tab look for
"Use file's absolute path" (it's the last option). Please change that and see 
if thumbs are working now." ??

Can you be more specific?

Thanks

Original comment by markhuizar on 27 Mar 2013 at 2:40

[GoogleCodeExporter]

I found I was using an old version.  I did a new install of version r405 in 
another account at HURT911.net but I have a similar problem.  Now, the logo 
appears in the dashboard under options>branding but not on the site at 
HURT911.net 

Original comment by phil...@gmail.com on 14 May 2013 at 7:21

[GoogleCodeExporter]

I have the same.
I do see following mistake : see the double // between the install folder and 
the img folder: 

<img 
src="http://domain.com/xyz/includes/timthumb/timthumb.php?src=http://domain.com/
xyz//img/custom/logo/Logo_NoBackground.gif&w=250" alt="XYZ Client Platform">

Best regards,

Original comment by DeSpec...@gmail.com on 24 Jun 2014 at 2:35

[GoogleCodeExporter]

make sure you had install php5-gd in apache2 server using this command in 
terminal:

sudo apt-get install php5-gd

timthumb required that. i managed to solved the problem of thumnails not 
showing for branding logo and files thumbnail. hope that helps..

Original comment by johan2b...@yahoo.com on 20 Jul 2014 at 4:12