Randomly turning off the screen

[TheKerevas]

Using or holding the device (in my case an RG35XX H) the display randomly goes into standby, even though it is inserted do so after 5 minutes.

[Skeeve]

Screensaver?

[TheKerevas]

Screensaver?

It also activates randomly while playing 😅

[Skeeve]

Then I suggest, you try Stock OS without a mod and complain to, whoever you bought the device from, if it still happens.

[TheKerevas]

Then I suggest, you try Stock OS without a mod and complain to, whoever you bought the device from, if it still happens.

I solved it by removing the screen time out

[Skeeve]

So it was the screen saver but it wrongly kicked in?

Maybe you can close the ticket, when it's solved?

[TheKerevas]

It's not solved because if I activate the time out of for example 2 minutes it works after 2 minutes but randomly in the game or menu (while I use it) also activates. Same problem occurs on another RG35XX H

[Skeeve]

I doubt it's the mod's fault.

As I said:

Then I suggest, you try Stock OS without a mod and complain to, whoever you bought the device from, if it still happens.

Only when you tested without a mod and it doesn't happen there, then it seems to be the mod's fault.

[TheKerevas]

I doubt it's the mod's fault.

As I said:

Then I suggest, you try Stock OS without a mod and complain to, whoever you bought the device from, if it still happens.

Only when you tested without a mod and it doesn't happen there, then it seems to be the mod's fault.

With the stock version I didn't notice any problems, in fact I can tell you that switching to V2.3 / V2.4 (I don't remember which one) caused the problem and in the meantime the stock had not yet been updated for a few months

[Skeeve]

Okay… If you say so.

Then I'll hope for you that cbepx-me can take a look into your issue. But I doubt it.

As I said: Please go back to an unmodded Stock OS to see whether or not it's really the mod's fault.

BTW: I received, some weeks ago, an RG35XX which had a similar symptom with Stock OS. But its screen turned black already after a few seconds.

When I opened it up, to disconnect the battery, I noticed, that the device was very hot.

I think the previous owner charged it with a USB-C charger and fried the mainboard.

I hope for you this isn't the case.

[TheKerevas]

Okay… If you say so.

Then I'll hope for you that cbepx-me can take a look into your issue. But I doubt it.

As I said: Please go back to an unmodded Stock OS to see whether or not it's really the mod's fault.

BTW: I received, some weeks ago, an RG35XX which had a similar symptom with Stock OS. But its screen turned black already after a few seconds.

When I opened it up, to disconnect the battery, I noticed, that the device was very hot.

I think the previous owner charged it with a USB-C charger and fried the mainboard.

I hope for you this isn't the case.

As said on stock I don't have these problems and they happened from a specific version of the stock mod. I didn't fry anything because I use a 5V 1A charger with its original cable, as well as another RG35XX H of a friend of mine with stock mod has the same problem.

[Skeeve]

Okay then. If you do not want to make sure, it's the mod's fault and not the devices fault, then best of luck.

I'm out now as I cannot help.

[TheKerevas]

Okay then. If you do not want to make sure, it's the mod's fault and not the devices fault, then best of luck.

I'm out now as I cannot help.

But what you're saying. I have already tried with the Anbernic stock firmware and the problem is not there, and it is not my RG35XX H because it has no technical problems and I say this as an IT and electronics technician. Then, as mentioned, on another RG35XX H there are the same problems where the screen turns off, new console bought a few days ago and there is also the stock mod. If it's the mod, there may be problems and I don't blame the developer.