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cconard96 / glpi-screenshot-plugin

Take a screenshot or screen recording directly from GLPI and attach it to a ticket, change or problem
GNU General Public License v2.0
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Attach Screenshot Tab doesnt work #1

Closed roshanroche closed 3 years ago

roshanroche commented 3 years ago

Hi Conard,

The tab attach screenshot doesn't respond while clicking on it.

Browser : Chrome Version 85.0.4183.121 (Official Build) (64-bit)

Same on Edge Version 85.0.564.63 (Official build) (64-bit)

Uncaught TypeError: Cannot read property 'getDisplayMedia' of undefined at captureScreenshot (screenshot.js?v=1.0.0:34) at HTMLLIElement. (screenshot.js?v=1.0.0:73) at HTMLDocument.dispatch (jquery.js:5429) at HTMLDocument.elemData.handle (jquery.js:5233)

cconard96 commented 3 years ago

I'll have to check. I'm guessing this is a Windows client?

roshanroche commented 3 years ago

Hi Conard,

Yea I'm trying it on a windows client. Windows 10 64 bit.

Glpi on centos 8

cconard96 commented 3 years ago

Is your GLPI using HTTPs? It works for me when connecting to my GLPI using "localhost' (HTTP) and remotely using HTTPs. I found something that said this feature was only working over HTTPs as of Chrome 74. I think localhost is the only exclusion.

roshanroche commented 3 years ago

Hi Conard, It's http and using a FQDN. The error is under Chrome developer tools. Every time I click on the tab it throws this error.

cconard96 commented 3 years ago

The media API only works over HTTPS. That is a Chrome limitation (and part of the spec for that feature), and not something wrong with the plugin unfortunately.