search

cconard96 / jamf

JAMF Plugin for GLPI
GNU General Public License v2.0
6 stars 5 forks source link

Can't discover devices #132

Closed patryk-wisniewicz-asi closed 4 months ago

patryk-wisniewicz-asi commented 6 months ago

Hi,

I am having trouble discovering devices. After clicking the "discover now" button, it just reloads without any result. I have tried removing and reinstalling the plugin, but it doesn't seem to work. I used the JAMF plugin before, but it has stopped working now (and I thought it related to the version). Although I have some devices in GLPI, I cannot discover and merge them to have up-to-date information. Can you please suggest a solution to this problem?

System Specifications (please complete the following information):

cconard96 commented 6 months ago

Hello,

Is there anything being logged in your GLPI server logs (not sure if you can see them on a cloud instance)? Also, check your Password Policy on your Jamf instance to make sure that "Allow Basic authentication in addition to Bearer Token authentication" is checked. This plugin still uses basic authentication with the Jamf API, although this will finally change in version 3.1.0 of the plugin (not release yet).

You can find the Password Policy in Settings > User accounts and groups > Password Policy (button in top-right of the list).

patryk-wisniewicz-asi commented 6 months ago

I asked Teclib for access to logs because I can't find anything in GLPI.

Password Policy looks like the setup is fine:

image
patryk-wisniewicz-asi commented 6 months ago

I got an answer:

Bonjour,

Voici l'erreur dans les logs :

==> php-errors.log <== [2024-02-20 15:28:45] glpiphplog.CRITICAL: *** Uncaught Exception RuntimeException: Required argument missing! in /marketplace/jamf/ajax/import.php at line 69 Cordialement.

Pierre

cconard96 commented 6 months ago

That error should only show up if you click "Import" without selecting any devices, so unfortunately it doesn't seem related to the other issues.

cconard96 commented 4 months ago

Official ownership of this plugin is being transferred to Teclib' and this plugin will be available through the GLPI-Network subscription going forward. I will still be the main developer for it, but there will be no new community releases after v3.1.1 which was released today (2024-04-15). This transfer was done to ensure the plugin can survive for many more years and get timely updates and new features.