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ccseer / Seer

Seer bug report
http://1218.io
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Seer crashing on launch #359

Closed Ynng closed 2 years ago

Ynng commented 2 years ago

Currently using version 2.8.5

Seer simply won't start. I've tried reinstalling it to no avail.

A crash dump is generated under C:\Users\<user>\AppData\Local\CrashDumps every time I tried to run it.

Opening the dump in visual studio revails the following:

The thread tried to read from or write to a virtual address for which it does not have the appropriate access

Unhandled exception at 0x592673DE (igd10iumd32.dll) in Seer.exe.26740.dmp: 0xC0000005: Access violation reading location 0x0931D000.

ccseer commented 2 years ago

Can you send me the log file?

image

Ynng commented 2 years ago

The log ended a few days ago. None of my attempts at launching the program today resulted in any new logs.

Here are the most recent logs I could find.

ccseer commented 2 years ago

no valid information.

Would you please send me an email with a screenshot of your purchase. I can offer a redeem code of UWP version for you to solve this issue.

Ynng commented 2 years ago

That did indeed solve the issue. Thanks!